Was always busy and willing to learn. We had 4 different computer systems and was able to transition with all of them. I started as a receptionist and move to the teller line. Accounting Specialist was the last title I held.
illegal activity going on. If you are a whistle-blower or complain they will fire you!! I identified some illegal activity and instead of fixing it they are trying to cover it up!
They will micro-manage you and will monitor your phone calls saying it is for training but will conduct no training. They have one trainer for the entire credit union. They have out-sourced their HR and their HR person is not very approachable.
The work schedule is a joke. They said just work when you want and did nit have a formal schedule.
Member Service Representative (Current Employee) – Houston, TX – July 10, 2017
This a good company to work for if you are full time, because you can get all the benefit they offer. As a part time employee I don't have those benefits neither the pay. but overall the bank has great customer service, the employees are wonderful very respectful and supportive. the only bad thing its working on Saturdays in a branch that is 40 miles away from house.
I liked working here for the most part, the only thing i did not like was having to drive out of my way to make it to mandatory meetings and not being reimbursed for all that driving. I worked here full time for almost one year. Job was fast paced, and easy to learn.
Sundays off, One hour lunches, Great management, Nice CEO, They advance from within, Free food at meetings.
Long hours, Work saturdays (like with any financial institution), Low pay, Being laid off, Meetings once a month, Extremely rude customers.
Like most companies affected by the downturn in oil and gass over the past 2 years, FSCU is going through some challenges. Despite this, the leadership is very optimistic and the culture is one of service and moving forward.
Great compensation, decent health care
Disorganized, multiple changes are not well implemented
This is a great place to work unless you work in the accounting department. The culture is excellent and most of the people are great to work with. The controller has a serious language barrier and is a poor instructor and mentor.
HR Director (Current Employee) – Houston, TX – July 18, 2016
Compared to other jobs I've had this one is great. I think that people think that work somewhere is going to be like going to a party or the beach and that's unrealistic. Work is work and here it is not bad at all. The compensation is fair, there is an opportunity to build relationships with your coworkers through frequent events, and there is the chance of advancement if you work hard. All in all this is a great place to work.
Accessible management, good benefits, frequent work parties.
Relatively small company (150 employees or so) so some resources aren't available.
VP Business Development & Marketing (Former Employee) – Houston, TX – July 28, 2014
I was lured away from the previous job with offers of a VP title and much higher salary. They said they wanted my expertise in two main areas: 1) to change their charter to expand their operational boundaries and 2) to change their name and brand. Both I had very successfully achieved at PrimeWay.
Once hired, things went smooth initially. And while I didn't completely feel the way things went were necessarily in the best interest of the credit union, I managed to still achieve the initial goals. After the goals were achieved, things went downhill. I continued to try to change the "inside culture" of the credit union (mainly customer service and product offerings) to match the brand they said they wanted... that they had me create on paper in our marketing plan. I had many successes at the branch level, however, upper management resisted and everything fell apart.
Was a solid offer - increase in pay and a VP title I enjoyed
Couuldn't achieve a balance of outside and inside view of the brand
Member Service Representative/Collection Agent (Former Employee) – Milwaukee, WI – April 27, 2013
This employment required speed and accuracy. The hardest part of this job was dealing with unruly customers and management. During a normal day I performed various personal banker duties while trying to cross sell financial accounts.