One of the worst financial institutions to work for.
Customer Service Representative (Former Employee) – Fayetteville, NC – March 9, 2017
This bank has the worst uneducated, lazy employees I have ever worked for. So much so, that one morning we could not open the branch because of habitually late and call-out associates. Favoritism is rampant. Entirely too small of an institution to advance in a career path. Compensation is laughable.
Very productive, staff was great to work with, good working environment.
Bank Teller (Former Employee) – New Bern, NC – November 1, 2016
Loved the banking business. Great benefits and working conditions. I trained New employees for teller positions, handled security camera, sold certificate of deposits to customers, in charge of safety deposit boxes.
Yearly pay increases, paid vacations and holidays, good health rance coverage.
Too many turn overs with tellers and in management.
FSB has a great work environment. Great place to work. Relationship Manager is seeking a new opportunity. I have 18 years in the banking industry with a great amount of contacts and banking experience.
Financial institution which served its community's financial needs.
Accountant II (Former Employee) – Washington, NC – July 11, 2016
I enjoyed this job because it gave me considerable accounting experience after graduating from college. This financial institute had various aspects of accounting based on mortgage, borrowing, wire transfers, etc.
First South Bank is a small community bank and it strives to provide excellent customer service. The work environment is the same. Everyone works together as a team and treats each other as if they were family members. The company is very big on acknowledging a job well done and encourages all staff to submit someone for recognition when they see something above and beyond the call of duty happening in the office.
Customer Service Representative (Current Employee) – Greenville, SC – June 27, 2015
I have always been used to a fast paced, busy, and productive job. I like my job, but we are a small bank, and not very busy..I like the people that I work with, and we all get along fine. We are in a large house-like building. Upon entering, to the right their are only 3 of us on the "Retail" side. If you enter to the left, it is the "commercial" side.There are only 3 people on that side as well, so that tells you just how small we are.
The most enjoyable part of my job are the my personal clients. They come into my office, I get their business done, and we visit.. Some of them: well, I know about their children, and they know about mine.
The hardest part of my job is that we just do not have that many people coming in on any given day.
Looked forward in coming to work and learning something new.
Loan Operations Asst II (Former Employee) – Spartanburg, SC – January 9, 2015
A typical work day for me was booking and reviewing loans, waiving late charges for customers, checking to make sure their insurance was up to date, maintenance customer portfolios, scanning and filing.
All of the things that I mention in the above paragraph, I learned after being on the Teller/Customer Service side for more than 19 years. I had great Mangers who supported us and Co-workers that got along with each others. We all worked very well together as a team. The hardest part of my job was learning a new system that the switch to. That was a challenge, but that ok because we love a challenge.
I like to think of my job as a career that's what makes your job enjoyable and doing the right think to help make the Company grow their business.
Getting time off on holidays and vacation time to spend with my family.
Customer Service Associate (Former Employee) – New Bern, NC – December 6, 2014
When I would get to work in the morning, I was always greeted with a smile from my management and coworkers. Myself and my coworkers worked together very well in taking care of customer concerns and various transactions. It made me feel good that they gave me opportunities to advance and make myself better and they could trust me to do my job to the best of my ability. I don't feel that there was a certain part of my job that was too difficult for me to handle. I always had support in what I did and if I had any questions or concerns I knew I could address it without fearing for my job. I enjoyed all aspects of my job. The customers, the coworkers, the various responsibilities I had.
Local community bank that specialized in customer relations.
Customer Service Manager (Former Employee) – Winterville, NC – September 8, 2014
I absolutely loved working with everyone at First South Bank in Greenville/Winterville. We had a fantastic team of co-workers that kept me coming to work every day. On a weekly basis we would see the same customers, normally on the same days of the week. The best customer relationships were ones where we knew each other by name, which most were. Unfortunately the down side to having the same customers is that there is not a lot of growth, so referral goals were very hard to accomplish. Referral goals were normally the types of accounts we needed to open or how many credit cards we sold, etc. Sales became a huge part of my position, which I did not like as much. An enjoyable part of my position was spearheading the monthly promotions/slogans that we would run in the branch to get the customers asking questions. That was when I got to use my creative side.
Co-workers, customers, and banker's hours/holidays.
Receptionist/Teller (Former Employee) – Bolivar, TN – April 16, 2014
I worked as a teller and receptionist. I ran the drive-thru and worked front counter as a teller. As a receptionist I ran the switchboard, fax machine, sorted mail, and waited on customers as the entered the bank.
I assist the city executive, commercial and consumer lenders. I also assist customers with opening new accounts and present customers with account issues. I also assist on the teller line and with the vault and ATM.
A typical day, depending on which day, could involve processing all day long.The variety of documentation that was processed made the day very interesting. I learned how to be a good manager of time and how to multi-task. The hardest part of the job would have been emergencies that would occur and had to be processed immediately. Meeting new people was the fun part whether by phone, email or in person.
very flexible with needing time off for doctors appointments