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First Student

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243 reviews

About First Student

First Student knows that a student's first assignment is to get to school, safely and on time. Together, First Student and sister company FirstCanada transport about six million students to and from their classrooms every day via a fleet of some 57,000 buses. As North America's #1 school bus business, they operate from a network of 650-plus locations, – more... spanning 42 states in the US and eight provinces in Canada. In addition to transportation, the company offers a slew of ancillary services, including preventative maintenance, fuel (its storage and purchase), route optimization, used bus sales, and more. First Student is a subsidiary of FirstGroup America, which is a unit of UK bus and train operator FirstGroup.

First Student accounts for about a quarter of FirstGroup's revenues and slightly more of its operating profit. The difficult economic environment coupled with its impact on school board and district budgets has hurt the bus operator's performance. It has faced both a reduction in routes and school and non-schools charter activity. Unable to adjust its costs sufficiently, First Student suffered nearly a 30% decline in operating profits.

The corporate parent responded to the lack luster results by incurring a deep amortization charge, as well as slashing overhead costs along with its bus fleet. Intent on improving operating efficiency, too, First Student has installed a global positioning system (GPS) with vehicle tracking equipment onto most of its buses.

First Student has also been working to renew existing service contracts and win new ones. In this vein, it acquired East Orange, NJ-based Star Shuttle in late 2010. The deal picked up an established regional school and charter transportation service provider, approximately 70 buses, and some of Star Shuttle's workforce. The move builds upon First Student's acquisition in 2007 of Laidlaw International, formerly the leading school bus company in North America. – – less

First Student Employer Reviews

School Bus Driver (Former Employee), Buffalo, NYJuly 7, 2014
Bus Driver (Current Employee), Canton, MSJune 30, 2014
School Bus Driver (Current Employee), Grants Pass, ORJune 27, 2014
Van Driver (Current Employee), lewisberry paJune 25, 2014
Bus Driver (Current Employee), Gresham, ORJune 23, 2014

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Working at First Student

  • the manager should treat everybody the same,but he don't,
  • It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at First Studen...
  • What do you think - will First Student grow fast? Are they expanding their staff? How does First Student stack up against the competition?
  • Do you work at First Student? How did you find the job? How did you get that first interview? Any advice for someone trying to get in?
  • Every business has its own style. What is the office environment and culture like at First Student? Are people dressed in business casual, jeans and t-shirts, or full-on ...