N/A (Former Employee) – La Crosse, WI – July 28, 2017
Personally, there is nothing good to say about working for this company. Worst work experience of my life. Owners treat people like they are less than them. Management is terrible. No training and you are expected to know the awful 80's computer system. IT is extremely rude(yes you are a bother to ask for assistance) Plus side- 2 nice people work there. Benefits are mediocre at best. I would honestly rather work anywhere else.
Corporate (Former Employee) – Madison, WI – April 28, 2017
They promise a lot, but don't deliver. Good people are leaving or have left the company. New managers and supervisors are clueless and make questionable decisions. My job training was terrible and had very little help in my department. It's a do more with less culture. People aren't happy in their jobs and it show in the office atmosphere. You have to be careful with what you say and who you say it to. There is a lot of talk behind peoples backs. I started looking for a new job after 6 months.
Delivery Driver (Former Employee) – Oak Creek, WI – April 2, 2017
Co-workers were nice and helpful, but management need help with communication on how to do your job. Sales Reps also have an issue with guarantees to customers about their product and the driver will get the blunt end of the stick, when you show to the jobsite. Many customers don't like dealing with First Supply.
Customer Service Representative (Former Employee) – Minnesota – July 16, 2016
Lazy supervisors will expect you to perform at high level for low pay with no training while they goof off half the day. Almost zero opportunity to advance unless you have a degree. "Glass ceiling" pay scales.
driver/warehouse (Former Employee) – Delavan, WI – March 3, 2016
delivering plumbing supplies i learned how to work with plumbing supplies co workers were good people the hardest part of my job was there was no overtime the most enjoyable part of my job was learning
Warehouse Manager (Former Employee) – Eau Claire, WI – June 26, 2015
Big time micromanagement in the upper management. No real leadership in upper management. Very tight and restrictive to any kind of change or process variation. No moral at all. Never worked at a more beaten down place of work. zero moral, zero incentive and the warehouse is way underpaid for the work they do. I wouldn't recommend this place to anyone. If you want a job, it's a job. But you will hate the environment and be looking for something soon after you arrive.
Company Driver (Former Employee) – Appleton, WI – January 5, 2015
No set hours. Start at 6-8 am, end when ever you get done, 3-7pm. There really was no management, people there, just no one doing it. Co-workers in the warehouse very nice. Hardest part of job was trying to locate items because no one cared to put in proper places. Most enjoyable part of job, going home.
Lied to about start and end times, expected to hand 5" by 20' long stainless steal pipe by yourself.
HVAC Inside Sales Consultant (Former Employee) – Dubuque, IA – October 2, 2013
Established relations with both customers and vendors. Assisted and resolved customer requests and/or problems in a prompt and professional manner. Continually enhanced sales skills and product knowledge in order to promote a professional image in the field. Prospected for commercial HVAC projects through internet websites. Quoted commercial and residential HVAC bid & spec projects to contractors. Prepared job submittals & O&M documentation as needed. Uploaded those documents to the Submittal Exchange website as needed. Worked with mechanical engineering firms to get products approved on bid & spec project addendums. Performed HVAC forced air and hydronic load calculations on commercial and residential projects using Wrightsoft and Uponor software. Matched HVAC products to that data using manufacturers’ product engineering data to prepare product quotes for customers. Determined what HVAC products would provide energy efficient and practical solutions to fit customer needs. Maintained a current library of reference material. Used telephone and e-mail communication to sell products and services, offered add-on and up-sell products that would have benefited the customer, and suggested alternative products if a customer requested product was not available. Certified as a Technical Service Advisor for International Comfort Products.
Customer Service & Sales Representative (Former Employee) – Sheboygan, WI – September 18, 2013
Fun and enjoy working company Learned something new everyday with customers always a puzzle Management I think could of been of a different choice , because I feel that Management was not experience enough for his job My co workers were great My hardest part of my job was trying to make all the new transfers of plumbing fixtures from one company to another we had like 27 companys My most enjoyable part of my job was always working with new products and customers and learning all new products ,