Lots of things to learn and room for growth
Secondary Markets Associate (Former Employee) – Beaverton, OR – May 16, 2017
During a typical day there was a lot of interaction with members and coworkers alike, lots and lots of computer work, and learning on the job each day. Having been in three positions during my time here I learned a lot and was able to practice what I learned daily.
I learned things like cash handling, opening of new accounts, loan origination, IRA and 401K origination, some mortgage lending, wire transfers and much more involved in the financial world. In addition I learned and relearned a lot of how to interact with the public from a financial perspective and how best to communicate that the best option was and how to achieve whatever goals members were striving for.
Management is good for the most part, like any job there are both great and not so great managers. The experience changes from department to department.
The overall culture is very member centric and focused on what the member wants and needs and how to achieve that while providing the highest level of service possible.
The most difficult part was both learning new things and applying them and relearning how to communicate your ideas to members to get them to understand the long term picture.
The most enjoyable part was getting to see the satisfaction on members faces when things ended up working out better than they could have thought possible.
Good atmosphere and a challenging place to work
Communication throughout chain of command