Bank Teller- First Tennessee Bank
Bank Teller (Current Employee) – Memphis, TN 38138 – December 13, 2016
A typical day at work for me is usually pretty easy going, but can be hectic at times.While the lobby is open, I'm obligated to not only wait on customers who enter the lobby and drive-thru, of course, but also to answer the telephone. The telephone constantly rings and sometimes we can help the person on the phone by providing information regarding their deposits, their account balance, and a plethora of other questions or concerns the phone client may have. However, at times we must refer the client to another employee in the bank such as a loan officer; customer service who handles account problems, stop payments, opening accounts, etc; the mortgage lender; or another employee to help the customer. We are required to scan, or create an electronic image of, our work at a special computer each day. All our work must be facing the same direction, not upside down, and must be neat with no staples, clips, or any other extraneous paperwork.