Pros: flexibility to manage personal life when needed. the flexibility to work from home when needed.
Cons: not enough insurance options. constant changes. lack of job security.
Everyday was spent prioritizing new loan assignments, answering emails, and following up on existing loans in your pipeline. During my career at FTB, I learned about 1st and 2nd mortgage loans including HELOCS. I later learned HMDA and after several years of performing the duties of a HMDA specialist, I learned how to perform all Consumer Regulations Review. My final job was learning about small business loans and some larger commercial loans including unsecured loans, non- real estate secured loans, real estate secured loans, and letters of credit. We had a close knit team that worked well with each other. The hardest part of the job was the constantly changing policies and systems in an effort to be more efficient. Most changes did not appear to be communicated to all parties involved and the system changes rarely worked as planned making it difficult to provide good customer service. It was hard constantly apologizing for the inconveniences. The most enjoyable part of the job was providing the service the lenders needed to take care of their customers. It was a satisfying day when you were able to provide them with what they needed and when they needed it.