First Transit Employer Reviews

Working for First Transit has been a rewarding experience that has allowed me to become familiar with the elderly and disable community. This experience has allowed me to be more compassionate and patient. It has allowed me the opportunity to take on a leader ship roll as well as a team player roll that i know will be a great contribution to any company.

Five month old company that has not established process and flows to help eliminate many of the problems we were faced with on a daily basis.

I most definitely learned the benefit and repercussions of not having policies in place. I enjoyed working with the providers and I was invigorated by my job duties.

My co-workers were absolutely the best people – more...  to work with. They created a lively work environment which helped to offset some of the stress of an in-bound call center. They rallied together and pitched in to help when needed.

The hardest part of the job was the problems, complaints and issues I had to deal with on a daily basis due to lack of policy. The learning curve was longer than it needed to be due to lack of knowledge about how to do the job and no resources available to me to help me along the way; consequently I had to look to outside sources to learn what I needed to learn so I could be effective in my job. This was hard but I certainly learned an awful lot about my job by doing it this way. I had to apply a lot of problem resolution, time management and reflection to ensure I really understood what my objective was so that I was not wasting unnecessary time working on components that did not need my attention. There was a lot of growth on my part in this regard.

The most enjoyable part of my job was definitely seeing the joy on my providers faces when they were compensated for work that had been done back in January and it took until April or May to pay them correctly. I felt like I had earned their trust and respect. They became more patient with me during my learning time and believed that I would do for them what I said I would do. – less

come into work get you list for the day and on I go to my busy for the day with 8-9 pick-ups

A typical day I met with Loomis to exchange money and token vaults. Next, the clerk and I inventored the returned tokens, the clerks counted the busdriver's cash envelopes, I validated cash transactions and keyed information into the database. We reconciled discrepancies. We prepared token orders for dispatch and customer service. I inventored tokens – more...  prepared for the orders, tokens remaining in house and drivers' envelope transactions to determine daily sales. Being in compliance, sometimes, made it difficult to complete minor administrative duties. Despite the inconveniences, the experience in the revenue room enhanced skills/competencies in adaptability, problem solving, flexible planning and organization. – less

This was a descent job for awhile. I'm not sure if the same manager is there from when I was employed here. but if he is, it is not the best place to work. I was told I was being cut down from 40 hours to 10 by the manager, because me doctor told me I should't do overtime because of a medical issue I was facing, causing pain and swelling in my knees – more...  (I was a driver). Worst part was, I was a member of the "mandatory" union and they did not a single thing to help me. The union rep was present when the manager told me about the decline in hours (out of spite no doubt, because I wouldn't go against doctor's orders for OT) and he didn't say a single word on my behalf!

The company was taken over by First Transit (prior to, it was LaidLaw Transit) and seemed to be attempting to bring in a new culture of leadership. I just hope that moron isn't still in charge. Other than that, it was not a bad place to work at. – less

In the year 2025 I will make $16/Hr
Unable to wait that amount of time for reasonable wages

Enjoyed picking up and conversing with passengers

First transit when I worked for them was an very pleasent and employer Friendly Company.

A typical day at work I reserve 50+ trips for Access-A-Ride clients. I've learned organizational skills, to be patient, how to use adapt tool and, customer service skills. I've managed/trained at least 10 people on how to use the phones and software. I have friendly co-workers and then I have co-workers that have no regard for nothing or no one else – more...  which brings in the hardest part of the day and that's tolerating the bad seeds. One thing I will always do is remain professional. The most enjoyable part of the day is helping clients reserve their trips to get where they need to go. – less

While working as a dispatcher for First Transit for three years, I learned to become multitasking in a very short time. With this positon, (and being the capitan of the team), it requires employees to be aware of even the smallest things. As a dispatcher, one would need the ability to work well with others, and have excellent customer service skills. – more...  With this position I worked closely with the Ops Manager and General Manager, and with that experience I was able to inherit great leadership skills to perform my job as a supervisor more effiecently – less

I would go back to First Transit. It was a fun and fair place to work. The management was caring and always there to help you better yourself.

I like to drive but driving for along period of time and have to be at certain location at a pacific time when I wasn't familer with the area made the job a lilttle stressful for me, and I didn't have gps.

transporting, mentally disable, senorcitizens, and disable.

very very fast past. had too many people watching your every move. everytime you look around there was another bus right on your tail.

Overall a poorly managed operation. Little, if any, cooperation from the corporate level. Supervision recieved no support from General or Regional Manager. Very frustrating place to work.

its a good job to work at if u love driving and like working with the public.

Each location is individually managed, but the company prides itself on offerring superior customer service at a competitive rate. This is a service orientated company providing a service to the community. It is very rewarding on a personal level, however, you will not get rich working here. Benefits are above average in quality, below average in cost.