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FIRST WATCH
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15 reviews

FIRST WATCH Employer Reviews

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great
Head Line Cook (Former Employee), Solon, OHDecember 2, 2013
Pros: the hours
Cons: management
I enjoyed the hours the money the co workers the hardest part was the weekends.
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Fast paced and customer oriented company
Manager (Current Employee), Tampa, FLOctober 15, 2013
Pros: good hours, free meals, culture, cleanliness standards, service model
Cons: better management training, more organization in top ranks, benefits not awesome and don't have access to some right away, 2 weeks vacation a year
The culture at First Watch is very much aligned with my own personal beliefs. After being in the restaurant business all my life, you learn that the more customer oriented you are the better. Guest satisfaction is number 1 at this company as well as taking care of its people. They really stress the importance of work and life balance as well as time – more... management throughout your day. The cleanliness standards are the best I've worked with in my 12 year career, and they stress the highest importance on serving only the highest quality food. The management infrastructure all the up to the top could be a little more organized and communicative, but I imagine that will change once they invest in expanding the positions at the corporate office and in the regional manager area. – less
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first watch...
Short order cook, waiter (Former Employee), rocky river, ohioSeptember 5, 2013
first watch was a medium fast pace resturant, everyone had a station. i didnt work here for long. first watch made some cut backs. and i was one of them.
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Busy, nice place to work. The people are very nice!
Busser (Current Employee), Jacksonville, Fl.August 26, 2013
A typical day at work is very busy, especially on the weekend. I enjoy what I do, and may even start cooking there also. I have always liked to cook. The hardest part would be cleaning at the end of the day, it's a dirty job but it has to be done.
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A fun place to work, with the right people
Server/Hostess/Cashier (Current Employee), Carmel, INAugust 16, 2013
Pros: 50% off meals when you can actually eat, free select drinks, being on your feet all the time is like a free little workout
Cons: expensive healthcare, on your feet all the time, no breaks unless ur lucky enough, and tips range like dramatically.
When you get regulars in it pretty cool to get to know the people that come in often. The management is ok, they lay down rules such as its a non-smoking environment but the manager smokes in the back. Also no cell phones but no one really listens to it, they just keep it hidden. But if the manager catches you he tells you to put it away but he can – more... be on their phone all they want, and snack on any food when they want. They also tell people not to let personal stuff to come into the work place but they do...often and take it out on us. I've never been a server before so it's a good way to learn the business but then they don't cut you any slack when your still messing up a month or two after training they make you feel dumb. Also employees would constantly fight about rolling silverware, and seat themselves more than others. – less
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Flexible and Inviting Work Atmosphere
Server/Hostess (Former Employee), Brookfield, WIAugust 5, 2013
Pros: flexible scheduling, good management
Cons: the pay is not stable since it depends mostly on tips.
This was an excellent place to work. If you are a student or parent, the work hours cannot be beat. The work philosophies are excellent, with a focus on quality of service. Management was like family but maintained a true business-like atmosphere. Co-workers have become life-long friends. The hardest part of working there was the busy periods when employees – more... are expected to shine despite the chaos. But, the overall experience was excellent. – less
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Fast paced environment but servers are still very personable with guests
Waitress (Current Employee), Independence, MOJune 27, 2013
There's never a dull moment at work. Management is just ok, could be better. You have to be quick with your service, it's a go go go kind of job, keeps us busy though
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Great location, OK money.
Server and Part-time Trainer (Former Employee), Fairway, KSMarch 27, 2013
I really loved working at this location. The owner pretty much left things up to me, which I appreciated. I knew he was kind of shady so it was no surprise to me when he left the country.
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Loved the Money not the job
Server (Former Employee), Columbus, OHFebruary 10, 2013
Pros: 1/2 off food and great customers and money
Cons: no breaks, on your feet all day, no lunch break
Its a great place to make money but you will have no life. You work long hours without eating! We all look really happy but once we get in the kitchen its a different story. I loved my customers but if you want a weekend off, you will almost never get it. Also you have to host one day a week.
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Great food, great people!!! Great place to work while you in school!
Waitress (Current Employee), Kansas CityJanuary 3, 2013
Great food, great people!!! Great place to work while you in school!
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Micro managers that don't train you
Server (Former Employee), Rocky River, OHOctober 21, 2012
Cons: micro managers, impossible standards, ridiculous check-writing
Well lets see, I worked at this place for about a month before they "let me go". I was hired as a server but they made me work as a hostess 95% of the time. I served 2 times before my managers sat down and talked to me & told me I needed to be at 100% with serving instantly or else I'd get the boot. I served one more time and hosted one more time then, – more... after working a full day & doing other people's jobs all day, they sat me down & "let me go". Saying that I was a great employee, had a great personality, would even WRITE ME A REFERENCE LETTER but I "wasn't the right fit for them".

Basically this place sets impossible standards in place. They even warn you in the beginning that this place "is not like any other restaurant you'll ever work at". Let's see, so for their whole giant menu they abbreviate or give "nicknames" to EVERY single item on the menu. As if that wasn't ridiculous enough, you had certain places on the check that all the abbreviated/nicknamed items had to be. Such as, the bread is written on the left side of the check, while the eggs/oatmeal goes on the right side of the check. And heaven forbid you ever put anything in the wrong spot, the cooks, who are also the managers, can't handle it/figure it out and go brain dead and freak out and find you and yell at you. Then they also have this policy of doing things where everyone helps each other out, the servers don't strictly stay to their own tables, everyone is doing everything. Which sounds nice when you need help, but everyone is conveniently busy when you do in fact need help. But when you have 5 things to do at once everyone seems to need help. And being the new person, they don't ask, they tell you to help them.

I could go on for awhile listing all the ridiculous unorganized things they do here, but hows about we just let the facts represent themselves? During the entire span I worked here, about a month or so, TWO separate employees quit by walking out. And one other employee was fired. And the whole time I worked there all the other servers were always looking for new jobs. Save yourself, don't waste your life on these people, they don't value yours anyways. – less
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Awful place to work
Busser (Former Employee), Dayton, OHOctober 12, 2012
Pros: dishwashing
Cons: no breaks, no insurance, drama, no respect, not enough pay for extremely hard work
Bussing tables for people who do not appreciate you as a fellow human being.
Fellow Bussers were incredibly lazy.
Servers were so unbelievably lazy that parts of management and myself had to help. They were so concerned about drama they forgot to do their jobs properly. Most refused to clean anything correctly.
No one had respect for each other. The – more... pay was abysmal especially for the effort given, my medical issues did not warrant any concern by half of management. The other half of management actually cared about his/her job (helped servers, bussers, dishwashers, cooks) and gave them respect/cared about their problems. Food was disgusting, and we had to pay for our meals. WE DID NOT GET BREAKS.
I enjoyed dishwashing. – less
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great daytime job
Server/Trainer (Former Employee), FLOctober 1, 2012
The hours were great. The organization was managed by some great managers(one or two that was not so great).
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Love the customers and the job!
Server (Current Employee), FLJuly 14, 2012
My favorite part about my job is my customers. I go in smiling knowing that I'll see my regulars come in and make jokes and laugh with me that day. My co-workers are great. We are friends in and out of work which helps out a lot when you're in the workplace. The hardest part of the day would be when you're really busy and you can't get help. Unfortunately – more... everyone else is just as busy as you. It can be a little stressful. But a deep breath, a big smile, and an "I'm Sorry" helps the customers relax and realize that you're ok and not ignoring them. – less