customer service representative, Fairmont, WV - November 19, 2015
I was a customer service representative for just over a year. Safety is a top priority for the company and they try to make working there fun. It can be a stressful job and a good portion of your days are spent being yelled at on the phone, However, often times the angry customers are just looking for an outlet and many customers do a 180 if you just listen and try to help them. However, even if a customer is screaming at you or cussing you out, you can never hang up on them. On-call is pushed on you but there's lots of great opportunities for overtime. The pay is decent for what you do and the people are great.