Staff Nuclear Specialist (Current Employee) – Shippingport, PA – December 13, 2017
Varying levels of experience in the organizations, usually not communicating or getting anything of merit done. Can be very stressful and thankless. Everything can seem hard to do some days, it all depends on who you know and who you talk to first. Lots of tribal knowledge of the right person, but the process is fundamentally broken, which if stated, makes for an unpleasant management relationship.
I enjoyed working with over 85 people in the 5 different labs that were located in our building. We worked with 3 Nuclear Power Plants and several external customers providing calibration and test analysis for oil, water, metals. Was always something new to learn.
work week Monday - Friday no evenings, or weekends
Customer Service Representative (Former Employee) – Reading, PA – December 2, 2017
A typical day at work can be challenging. I learned a lot about electricity and the usage. Management was very professional and always willing to help. The workplace environment was very friendly. The hardest part of my job was telling customers that I was unable to help if they ran out of options such as obtaining other payment plans. The most enjoyable part was able to help others and knowing I did my job well.
Customer Service Representative (Former Employee) – Akron, OH – November 16, 2017
Ot is available and is mandatory at times it could be way too much and would not allow you to enjoy outside life because you could be on call and have to stop what you are doing and get to work with in 1 hour
Security Officer (Full-time) (Former Employee) – Greensburg, PA – November 9, 2017
It was a nice work environment, but limited availability for advancement. Security was not extremely important from what I noticed. Security was mainly suited to assist company employees over actually security measures,
Customer Service Representative (Former Employee) – Reading, PA – November 6, 2017
I enjoyed working with the managers.But the job is very stressful and the pay in very low for how much we do and how much we take. The hours are stressful for single mothers with kids that get sick and things happen.
Customer Service Rep (Former Employee) – Reading, PA – October 25, 2017
It was very stressful working for FirstEnergy. I was a customer service representation in billing for a large electric utility company. We had mandatory overtime and some weeks I worked one hundred hours. I was exhausted the entire time I worked there.
Decontamination Technician (Former Employee) – Shippingport, PA – October 22, 2017
I enjoyed the work and the money even though it was a temporary job. I worked this job three different outages. It was not always an easy job as at times there was some maneuvering that needed to be done.
Customer Service (Former Employee) – Reading, PA – October 20, 2017
This job was taking calls from a variety of customers: everything from starting electric service to billing to outages to special requests. Most work was completed on the computer but some required paperwork follow-up. Management help and assistance was very good but the need to be fast paced was stressful at times. I retired .
Bilingual Customer Service Representative (Former Employee) – Reading, PA – October 15, 2017
ungrateful management, will fired you as soon you are about to be protected by the union. Worst experience ever, working so hard for nothing, yes you get paid of course but they don't appreciate their employees.
Did not understand why my contract was terminated due to a sudden problem from a past surgery. It took almost a month to get on a computer. Had to learn job on my own (with some help from co workers), since everyone was so busy fighting fires.
Clean well lighted place. Mostly very nice people.
Never really got any training except on my own., Everyone was fighting fires al the time so I did not get much training, Took a month to get a computer.
Process Integration Specialist/ Systems Analyst (Former Employee) – Akron, OH – October 2, 2017
My typical work day included work related duties based on the project I was assigned. I worked with clients to improve their processes with automated systems and efficiently designed databases. I also helped them with daily operations as needed, troubleshooting, data entry. I converted many databases and applications to different platforms and enjoyed designing and maintaining those processes.