A typical day involves a short conference call, reviewing daily results, meeting with the team to go over the day's priorities, calling/soliciting present customers, problem solving with both employee issues and customer questions or concerns, opening new accounts, taking loan applications and administrative duties.
Their training program is second to none and the training facilitators are extremely passionate and encourage open dialogue; however upon completing my first round of training, I was sorely disappointed in the lack of support and follow through from upper management and other, more tenured peers. The lack of communication has been extremely frustrating, especially as a newer employee. In over a decade of management in the financial services business, this is the first time that I have experienced such little support from my direct manager. I find a lack of respect from my direct manager in not returning emails or messages and that many of the branch teams have a disillusioned, negative attitude.
Due to the training department and other departments throughout the company that do provide support, I'm rating the company 3 stars but without them, it would be lower.