Firstsource is a leading global provider of business process management services. Founded in 2001, Firstsource ranks third in BusinessWeek's "Hot player" list of offshore outsourcing companies. It operates on a global delivery model which includes over 15,000 employees across India, US, UK, Argentina and the Philippines. Firstsource is listed – more... on India's leading stock exchanges, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE).
Firstsource provides services across the customer life cycle that cover:
Billing and Collections
Business Research and Analytics
We offer customized business process management solutions across key industries:
Telecommunications and Media
Firstsource has over 70 global clients including several Fortune 500 and FTSE 100 companies. Our clients include:
3 of the 5 largest US banks
6 of the 10 largest US credit card companies
Leading UK media company
Top 5 UK bank
3 Fortune 100 healthcare companies
2 of the world's top 10 telecom companies
India's largest private retail bank
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FirstSource Employer Reviews
Enjoyable workplace and flexibility
Eligibility Specialist (Current Employee), Berrien Springs, MI – June 15, 2013
Interesting place to work
Collection Representative (Former Employee), Amherst, NY – June 14, 2013
Productive day and many experiences that seem new everyday
Patient Representative (Current Employee), Louisville, KY – June 3, 2013
A job that will give you an interesting take on customer service
Customer Relations Mgr (Current Employee), Colorado Springs, CO – May 25, 2013
Love the job, but management is disorganized
Patient Services Representative (Current Employee), Escondido, CA – May 10, 2013
Working at FirstSource
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