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Firstsource Careers

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231 reviews

About Firstsource Careers

Firstsource is a leading global provider of business process management services. Founded in 2001, Firstsource ranks third in BusinessWeek's "Hot player" list of offshore outsourcing companies. It operates on a global delivery model which includes over 15,000 employees across India, US, UK, Argentina and the Philippines. Firstsource is listed – more... on India's leading stock exchanges, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE).

Firstsource provides services across the customer life cycle that cover:

Customer Acquisition
Customer Care
Transaction Processing
Billing and Collections
Business Research and Analytics

We offer customized business process management solutions across key industries:

Financial Services
Telecommunications and Media

Firstsource has over 70 global clients including several Fortune 500 and FTSE 100 companies. Our clients include:

3 of the 5 largest US banks
6 of the 10 largest US credit card companies
Leading UK media company
Top 5 UK bank
3 Fortune 100 healthcare companies
2 of the world's top 10 telecom companies
India's largest private retail bank – less

Firstsource Careers Employer Reviews

Customer Sales Advisor (Former Employee), Cardiff BayMay 7, 2014
"Firstsource is in my opinion one of the best contact centers in cardiff and has a great working environment,." - 7 similar reviews
Customer Representative (Former Employee), thaneFebruary 21, 2014
"it is an call center and very stress full work." - 1 similar reviews
Customer Service Executive (Former Employee), Mumbai, MHJuly 27, 2014
customer service agent (Current Employee), BelfastJuly 22, 2014
Medical Claims Examiner (Current Employee), Louisville, KYJuly 17, 2014

Firstsource Careers Photos

Working at Firstsource Careers