Customer Service Representative (Former Employee) – Louisville, KY – August 6, 2017
First Source is actually the first call center that molded me into the great rep that i am now, they have great training and it's not all about being knowledgeable w/ the companies products/services. they actually teach you how to speak to every type of person possible and adjust/adapt to all kinds of situations.
Vault Teller (Former Employee) – ,South Bend, IN – August 2, 2017
Did deposits daily for numerous companies. Counted cash tickets for other banks that requested. Learned how to count large amounts of cash quickly. Management was great. Hardest part was sitting at a desk in a cell block when counting the deposits.
Collections Specialist (Former Employee) – Colorado Springs, CO – July 28, 2017
They ensure that you can't bonus. If you are, they come up with a way to doc you for something so that you no longer qualify. This company literally sucks the life out of you. I have never said anything so terrible about a company until I worked there.
Credit Analyst (Former Employee) – Toano, VA – July 22, 2017
Certain days were great others, not so much. This particular position didn't pay very well and offered no room for advancement. The company was not so diverse with minorities unless you worked in the warehouse. I wouldn't necessarily recommend this company to anyone.
Call Center intake representative (Former Employee) – Colorado Springs, CO – July 18, 2017
typical day was taking all in coming calls for Kaiser Permanante, management was not always available, workplace and was easy going, hardest part of the job was learning 12 different systems, getting to talk to elderly people
Fraud Detection Analyst (Former Employee) – Colorado Springs, CO – July 14, 2017
I really liked working here. I finally was able to use my education for something. The downside was that our upper management committed fraud, and lost the contract with Barclay Card. This caused the entire call center to get shut down for awhile.
Don't work here!!! It looks too good to be true at first--- and it is!
Claims Examiner (Current Employee) – Fort Scott, KS – June 25, 2017
I have enough evidence to sue this corporation for paying me less than the hourly wage I was hired at! The overtime requests are excessive, ridiculous, always at the last minute, and the management is only focused on making their own monthly bonuses based on how hard they work the minions like myself. There is no profit sharing and this multi-million dollar international corporation only continues to cut the pay of their bottom tier workers and drive morale straight to into the dirt.
Customer Service (Former Employee) – Colorado Springs, CO 80919 – June 24, 2017
The job was like going into high school and it didn't train people well. A very sink and swim kind of job. Now back to the high school part. It is filled with people that are seeking for attention and managers that shouldn't have been managers. Liars willing to backstab others just to make sure they keep there jobs.
Claims Expert (Former Employee) – louisville – June 23, 2017
This position was not labeled as temporary, it was disguised as a wonderful place to work with great opportunities. In reality, it was going under in a matter of six months and we were only hired to clean up the mess before shut down was complete.