Pros: on-site cafe, vending machines that accepts debit/credit cards, microwaves, refrigerators.
Cons: too much micro-managing, favoritism, pay not enough for the considerable constant changes and difficulty with our customers.
In the short time that I've worked at FIS, I have grown to learn more about assisting customers from a call center perspective than simply speaking to them face-to-face. Overall, the work is fun and do-able however, because of the nature of the job description, it can become very difficult and overwhelming most of the time. What has kept people there is that we generally love who we work with but what can easily change someone's mind would be the constant changes in the department.