Professional atmosphere and fairly autonomous working conditions, both of which appealed to me.
Project Manager/Sales Support Manager (Former Employee) – Home based office – April 12, 2016
In my job, a typical day consisted of coordinating customer calls to advance active projects, arranging internal calls/meetings to address Fiserv issues on behalf of customers, and compiling data from customer responses related to new product marketing efforts. In addition, I produced various tracking reports for distribution to executive management. I learned how to effectively manage my time without the need for supervision and direction. Most first-line managers were great to work with, understanding of the constant sales/quota pressure, and extremely supportive during periods of intense sales campaigns. Every one of my co-workers put in extra effort to address upper management directives and cared deeply about customer satisfaction. The hardest part of the job was trying to gather necessary staff for the unusually high number of meetings that took place, always on short notice. The most enjoyable part of the job was my interaction with customers, some of whom I had known for years and with whom I had developed close working relationships.
Independence in daily working conditions and a relaxed approach to time off, as long as required work was completed and delivered on time.
Average benefits; few opportunities for advancement.