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Fiserv
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414 reviews

Fiserv Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
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This company bought out the company I had been working for
Customer Service Specialist (Former Employee), Aurora, ILOctober 16, 2014
Pros: many company outings and support from management
Cons: working with the banking system and escalated customers did create a bit of anxiety at times
After the buy out, my job responsibilities remained the same. Working on the phone with several banks and the online banking systems.

Several different online banking tools and tips were among the things learned from this job.

Working on a team that assisted each other to satisfy our customer's needs was very reassuring when escalations occurred.

The – more... most challenging part of this job would be dealing with escalated customer's in regards to their bank accounts and missing payments.

The most enjoyable part of this job was assisting private banks with their concerns and resolving the problems they were having to allow the bank to feel comfortable and confident with our company. – less
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This is what you do at Fiserv
Customer Service Rep (Former Employee), Hickory, NCOctober 9, 2014
Pros: free drinks
Cons: the job
Inbound/outbound call center in card services dept. I block customer’s cards that are lost and stolen. I also assist in the Fraud prevention dept. I calm customers down and make customers feel like they are well taken care of, and protected. In this career I was also trained to take care of our "High Profile" clients, this job also consists of the following: – more... placing travel settings on cardholders credit/debit cards, and filling out non-fraud dispute forms, along with fraud disputes, and affadivit forms to dispute charges on client's accounts. – less
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Great Experiance.
Senior associate (Current Employee), Hickory, NCOctober 8, 2014
Pros: cafe, game room
Cons: dont pay enough
Great starting job, great management and leadership structure, wish pay would be more.
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Great Team Work
Remittance Specialist (Current Employee), Phoenix, AZOctober 7, 2014
The team I work on is very enjoyable to work with. Great team players and we all work well together.
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Operated much like a start-up
Enterprise Senior Sales Executive (Former Employee), Boston, MAOctober 7, 2014
Pros: uncapped commissions
Cons: risk of shutting down the solution i was selling
Was brought on the try and sell a technology solution that had no previous enterprise sales for the past 3 years. Currently only 3 enterprise customers on the platform. The risk side was the possibility that the group and solution set I sold would be shut down and existing clients would go into maintenance mode. This occurred in Oct. 2014 after only – more... 8 months of my joining Fiserv. – less
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Wonderful Experience
IT Operator Support (Former Employee), Titusville, FLOctober 4, 2014
It was great working with everyone.

On a daily basis, it was very busy and everyday you learn something new.
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Moved to Chicago
Operations and Systems Manager (Former Employee), Spokane, WAOctober 2, 2014
Was in charge of AS/400's and System 36 systems for Service Bureau and inhouse Credit Union Software. Systems & Application Programmer in RPG III and IV.

Backup processing, Disaster Recovery, and Hardware.
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Productive and funny workspace located at Prudentiaql Center (Downtown Boston).
QA Analyst (Former Employee), Boston, MAOctober 1, 2014
Pros: excellent working conditions. telecommuting
Cons: isolation. no manager and coworkers in site.
Well defined tasks and assignments.
Excellent possibilities to learn new industrial field (financing and investment management).
The hardest part of the job: no coworkers nearby. All communications were thru telecommunications.
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No Pay raises
Ecommerce Representative, Client Services (Current Employee), Houston, TXSeptember 29, 2014
Pros: a job
Cons: no raises
I have worked here for many years and have had barely any raises. Not a great place to work.
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As good a place as you can work.
Contributor (Current Employee), MidwestSeptember 24, 2014
Pros: lunch program, relaxed atmosphere
Cons: lack of leadership
Like any other place of business, there are some really good people doing realy good work and some other people who are just a waste of time and space making things harder. Coworkers are a pleasure and what makes it worthwhile everyday. Management is typically underqualified and lacking leadership. While I enjoy working here, I would not recommend it – more... to a friend or family member. – less
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Productive and fast paced enviroment
Client Services Rep (Former Employee), stafford, TxSeptember 24, 2014
Pros: gain experience
Cons: no cons
Typical day at work is in the morning doing recon for all clients, which means processing data files in order for them to process correctly to gain info from the client for their customers. I also maintained the balance of the aging report every month as well as the billing.
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Thinks it is more "with it" than it is
Support (Former Employee), FloridaSeptember 23, 2014
Employer talks big and likes to act big, but really, it is subject to the same small town values as any mom and pop. Even though there are about a hundred people in this particular office, it seems very cut off from corporate, and things don't trickle down to this red headed step child. Promises of advancement/help/support never materialize. The people – more... in general, however, are great. – less
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Productive workplace with cafe, bowling alley, gym and pool table.
2nd Tier Help Desk Analyst (Current Employee), Norcross, GASeptember 23, 2014
Fiserv is a great place that will allow you to learn new task as well as advance within. You will be allowed to really expand you knowledge here.
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A very difficult place to work
Senior Project Manager (Former Employee), Norcross, GASeptember 22, 2014
The campus was over crowded, I had to share a conference room with others, and that was my work space. Employees at companies acquired by FiServ unhappy to be there and contribute to any processes.
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A place of work where I can grow
Computer Print Operator (Former Employee), Miami, FloridaSeptember 22, 2014
Getting along with the co-workers is a must. The most enjoyable was on coffee breaks.
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Not enough long term training/does alot of Outsourcing jobs
Item Image Support (Former Employee), West Des Moines, IASeptember 21, 2014
Pros: lot of people doing varied tasks
Cons: not able to stay with a job seems to do alot of temp workers
Willing to learn new tasks within this office ; but was outsourced from a Termporary Agency . Would like to work full-time if given a fair chance to learn other areas within my skillset. thanks.
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Good place to work
Distribution Supervisor (Former Employee), West des Moines, IASeptember 9, 2014
Really enjoy this job. Really friendly work environment. Liked the challenge of a deadline oriented work environment. Learned that if you worked hard you get rewarded. I went from the mailroom to a Supervisor.
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Great place to work
Consultant/Contractor (Former Employee), Pittsburgh, PASeptember 8, 2014
Pros: excellent management
Management explained the assignment and let you do your work.
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Good employer to work for
General Manager (Former Employee), Hickory NCSeptember 3, 2014
Pros: very busy
Cons: very busy
Manager was firm but fair.

A typical day started around 5:00 am ended around 3:pm with running to keep a head of the action.
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Looking for challenging openings in System Engineering and further broadening my knowledge in accordance with the latest trends utilizing all my sk
SR Messaging Engineer (Current Employee), Memphis, TNSeptember 3, 2014
Looking for challenging openings in System Engineering and further broadening my knowledge in accordance with the latest trends utilizing all my skills fully and contributing to the associated organization towards its progress, to satisfy both individual and organizational requirements.

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About Fiserv

It's 10:30, America. Do you know where your money is? Fiserv does. The company provides financial services technology to banks, – Read more