Fishbowl’s closed loop restaurant marketing SaaS platform is highly scalable and ingests data quickly from various sources, including email, SMS, direct mail, social, online ordering, reservations, and more. The guest-centric platform uses industry-specific proprietary algorithms to provide clients with actionable guest insights. Through the integration with Fishbowl’s omni-channel engagement solutions, clients can efficiently use those insights to drive deeper customer relationships.
Fishbowl has deep roots in the restaurant industry and today supports over 50,000 chain and independent locations. Founded in 2000, we built a reputation as the leading provider of email marketing solutions for the industry, expanding our platform over time to include a broader suite of engagement and acquisition solutions. With the integration of our Guest Analytics solution, Fishbowl’s platform is now fully guest-centric and enables our clients to both understand their guests and activate those guests with marketing programs that drive revenues. – less