Fitbit Employee Reviews

Sort: Helpful | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dead end company
Long term contractor (Former Employee) –  San Francisco, CASeptember 15, 2017
Awful management in many departments, ranging from simple incompetence to toxic management.

They lost the culture that made them special soon after going public. Now they are a lifeless company struggling to stay relevant and dreaming of being like their tech giant competitors.

When I started the company was about free and expensive goodies, lavish parties, and wildly varying compensation. By the time I left almost all of the major perks had gone. Not that perks are a reason to work somewhere, but in the course of a year they went from over-spending on everything, to getting increasingly stingy.


Only work here if you are just starting out. There are much better options in larger, established companies or younger startups.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
a good place to work with
IT Security Acct Mgmt and IT Support Specialist (Former Employee) –  San Francisco, CAAugust 15, 2017
ppl are young and aggresive and helpful, most of the Tech travels not only locally but internatinally (but base on their job task).

There's always food in the break room. but lunch was cut out but there's still happy hour.
Pros
none to say
Cons
they removed the free lunch
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun Place to Work
Reliabiltiy / Component Engineer (Current Employee) –  San Francisco, CAJuly 11, 2017
A very rewarding work environment that presents an opportunity for the working professional engineer to grow and excel in the technology field of wearables. Fitbit has recently moved to new offices in downtown San Francisco that are nothing short of luxurious.
Pros
Free Food and Drinks
Cons
Not enough experience combating entrenced competition
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Passionate developers, blocked by poor management
Technical Specialist (Former Employee) –  San Francisco, CAJuly 9, 2017
Working at Fitbit for 3 years, I've seen some smart talented peers. The majority of non-managers were passionate about health, fitness and making customers happy.

Good:
1. Really passionate employees (below manager level)
2. Can wear workout clothes
3. Good location (Embarcadero)

Needs Improvement
The issue comes with very poor management, especially when it comes to making big decisions. Common things:

1. Shipping products that aren't done

2. Say you'll patch old issues in order to ship a product, and then never address it because the previous owner of the product/feature has already moved on to the next thing that needs to be rushed out the door

3. Compensation is well below average for the area, though benefits are pretty good

4. Overall, short-term gain is prioritized with managers and above, and this hurts products in the long term

5. Career advancement is non-existent. It is an afterthought to allow employees to grow into new or more advanced roles, rather it's all about shoving a new (poorly decided) product/feature

6. Employees opinions on the product aren't taken seriously, even though PLENTY of data from departments specifically made to gather that information (Customer Support for customers, Beta testing for internal employees).

7. Talented employees looking to go into different departments, but unable to due to culture of "I only want to ship my product, I don't have time to help others." Short-sighted because it helps those teams to have newcomers that already know the ecosystem.

8. HR is poorly structured and is consistently
  more... understaffed. Has by far the most turnover, which is the last department you'd want that to happen to

9. Lots of turnover, with higher ups more concerned about backfilling rather than addressing why people are leaving in the first place

10. Because of the culture of "I only care about my immediate team's workload", cross-department teamwork is bad. This means that a feature that needs 5 departments cooperating doesn't work because no one is aligned or communicating. Many times, one team finishes implementing their portion, and shove it to the next department with no advanced warning and saying they need it done in an unrealistic amount of time
  less
Pros
Happy hours
Cons
Poor compensation, Mismanagement across the board, poor leadership decisions, lack of employee growth
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Company has a great culture, with lots of great energy.
Market Development Specialist (Current Employee) –  San Francisco, CAJune 27, 2017
A day in the life of Fitbit, was pretty active. Always looking for ways to promote and train on the trackers. The best part was getting free Fitbits to wear.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unfortunate Leadership Failings
Pgm Mgmt (Current Employee) –  San Francisco, CAMay 8, 2017
There are so many smart, passionate people in this company who desperately want to deliver great products and life-changing experiences for customers.

Sadly, many of those dreams are dashed by executives who are out of touch with current development cycles and brag about "wanting their cake and eating it too." Teams are overworked and have to sacrifice quality in order to meet aggressive and arbitrary deadlines set not by engineering, but by marketing.

If the company could get out of that cycle and back to its roots, it would be a fantastic place to work again.
Pros
Cool technology, great mission, really smart, fun, and interesting colleagues.
Cons
Poor management with little accountability, top-down decision making, the troubling beginnings of a boys club culture
Was this review helpful?Yes 12NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company Culture
Product Program Manager (Current Employee) –  San Francisco, CAMay 7, 2017
Great company culture but change in company strategy causing loss in talent.
Located in San Francisco.
Encouraging the employees to live a healthy, fit life.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work while it lasted.
Research (Former Employee) –  San Francisco, CAApril 20, 2017
It was a great place to work until market pressure led to layoffs. The work was fast paced and exciting. The most enjoyable part of the job was the smart/hardworking fellow employees that you got to work with.
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Uncertain future
Electrical engineer (Current Employee) –  San Francisco, CA.April 11, 2017
Some smart engineers here doing some great work. Problem is management people have very little experience. Most promoted to Director and Manager because they were early employees but lack real management skills and it shows. Upper management lacks direction and clarity. People leaving weekly. Not a positive work environment anymore.
Pros
Interesting technology
Cons
Management lacks experience. Most have 0-2 years experience and they are directors and managers.
Was this review helpful?Yes 9NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Has it's ups and downs
Test Engineer (Current Employee) –  San Francisco, CAApril 10, 2017
Communication across departments need work. Takes too much time to be directed to the right person to solve a simple problem or question. Questions are not always answered in a straight forward approach and waste more time. Reflects on products and impacts quality as whole.
Was this review helpful?Yes 5NoReport

Want to know more about Fitbit?

Ask a question
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fitbit a bit unfit
Senior Soft Goods Product Developer (Current Employee) –  San Francisco, CAMarch 8, 2017
Massive growing pains, work life balance is good, espp and rsu compensation is pointless being that the stock is worth slightly more than dirt, no 401k matching, no more free lunches (not a bad thing, the food was on par to prison meals). Work there if you hate good upper management. The hardest part of working at fitbit was trying to see through your projects - they either would last so long that they became useless b/c the management would pussyfooted around making any sort of decision without holding at least 12 meetings before hand, or out of the blue with no explination your project was canned. Another issue, way to many meetings for how little work people were doing. Best of luck if you work there just make sure you keep a bug-out bag ready... this company employes to many people for the little work they need to actually do.
Was this review helpful?Yes 13NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast-paced start-up evolving to mid-sized company
Manager of Training and Development (Former Employee) –  San Francisco, CAFebruary 27, 2017
Expectation of "start-up" type hours and workload
Developed Customer Service Training Program/team
Opened training programs for 6 international contact centers
Learned a lot about international contact center operations
Pros
Free lunches, exercise programs, snacks, device testing opportunities
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Disappointing
Research Associate (Current Employee) –  San Francisco, CAFebruary 8, 2017
A disappointing place to work - hopes are high when joining the company but you are quick to learn that there is little to no chance of career advancement no matter how great your performance reviews.
Was this review helpful?Yes 10NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Average Experience
Research Associate (Current Employee) –  San Francisco, CAFebruary 7, 2017
Great coworkers, poor management. Rewarding day-to-day work but limited potential to move up or obtain any personal growth. Stock price plummet is also not a plus.
Was this review helpful?Yes 9NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place, great people.
Recruiter (Current Employee) –  San Francisco, CAJanuary 30, 2017
I've been working here since they were 300 people, watching it grow has been great, working with interesting people on great challenges. Day to to day you're tackling interesting challenges, and they've been able to handle the growth well.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Position
Sr. Engineering Recruiter (Current Employee) –  San Francisco, CANovember 10, 2016
Great place to work. The people are wonderful. Great Perks. However, management can be a bit stressful. Overall, a great place to work.
Was this review helpful?Yes 8No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not great work/life balance
Executive Assistant to CFO (Former Employee) –  San Francisco, CAOctober 24, 2016
Not a good cultural fit. The hardest part of the job are the hours worked. Expected 24x7 including weekends. Receive calls as late as 11:45 pm to address last minute needs.
Pros
Casual attire, commuting benefits, benefits
Cons
No breaks, long hours
Was this review helpful?Yes 10No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced and exciting
Technical Sourcer (Former Employee) –  San Francisco, CAOctober 6, 2016
Fun office and nice people. Fast paced and exciting. Company is growing and processes aren't always in place. Management is establishing itself and becoming more like a publicly traded company.
Was this review helpful?Yes 4No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busting at thge seams
Contract Test Engineer, W2 (Current Employee) –  San Francisco, CAMarch 7, 2015
Fitbit is a victim of their own success. They are hiring at it is getting crowded. The work environment is youthful and vibrant.
Pros
Free lunch on fridays and snacks galore
Cons
They stopped stocking Gummi Bears. All bets are off
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love Fitbit...but there are growing pains...
Full Time Employee (Former Employee) –  San Francisco, CAJanuary 22, 2015
I absoultely addored working at such a progressive company. The co-founders are creative, quiet, intelligent,friendly people.

The co-workers are just as amazing.

The hardest part of the job was working there during the national recall of their number one selling product.
Pros
Everything
Cons
Recall
Was this review helpful?YesNoReport

See more Fitbit reviews

You may want to try:

Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Fitbit. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 25 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.0
Compensation/Benefits
3.7
Job Security/Advancement
2.7
Management
2.8
Culture
3.4

CEO Approval

James Park
50%
14 ratings
Add your rating

Fitbit Reviews by Location