General Manager (Current Employee), Chicago, IL – July 22, 2014
Pros: free food, incentives, friendly work environment, easy work.
Cons: minimum wage, chemistry of crews
A fast paced job that is a step above normal fast food. It's service with a smile in the "better burger" industry that prides itself on serving quality food and demonstrating outstanding customer service. While the Five Guys does not advertise, they feel that the money should go back into the crew through awards and incentives. While this is a great – more... philosophy, through the years of my employment, that amount given back has dwindled. My concern in that aspect is that employee moral could start to decline, making Five Guys just another job to pay the bills. – less
Cashier and cook (Former Employee), Wheaton, IL – February 15, 2014
Pros: interacting with customers and co-workers
Cons: getting burns and little cuts frequently
A typical day of work included mainly of taking orders and cooking the food. For me, I closed the store on a regular basis so I helped clean up the store. From working here I learned great customer service skills and an improved sense of urgency. My management was great, I had a great relationship with them. By the end of my employment there, I could – more... honestly say I created a friendship with some of my managers. I also developed some great friendships with my co-workers. The hardest part of the job was cleaning some of the heavy equipment, because I had to make sure it was cleaned adequately while trying to lift it. Some of the equipment I would have to lift was about 40 lbs. The most enjoyable part of the job was being able to be around great people and interact with customers. Every day was different, which added to the experience. – less
Cook (Former Employee), Phoenix, AZ – February 12, 2014
Pros: atmosphere is great
Morning food preperation. Lunch rush. Prep for evening. Evening Rush. Clean store, stow leftover product. Go Home! I learned time management, multitasking, customer service, hard work pays off at paytime. Managers in my experience... I had one awesome, two decent, and 4 unknown or poor in my year or so with the company. Coworkers were for the most part – more... great to work with. Hardest part of this job was keeping with the fast pace of a downtown Phoenix lunch rush. I enjoyed my coworkers, and the environment. – less
General Manager (Former Employee), San Diego, CA. – January 17, 2014
Pros: no pros
Cons: some managers change timecards and take ot off, they don't follow the labor laws for breaks.
This company is a total joke, if customers actually knew what is behind the scenes. Upper management totally incompetent as well as corporate personnel and they think they can get away cheating employees and customers. Extremely expensive to eat there and big profits just to pay for big bonuses for upper management end greedy “executives” luxury expenses – more... while employees work their behinds. In Virginia they have several undocumented immigrants working for several corporate stores. They should get audited and E-verify should be mandatory for them. STAY AWAY FROM THIS COMPANY is not worth the try. – less
Shift leader (Former Employee), Kirkland, wa – November 8, 2013
Pros: free lunch
Cons: if you work mornings your lunch is right before they open.
Five guys has great food I loved the customers, loved the employees but I absolutely hated the general manager. He made every single girl there cry we had employes quitting all the time because he was just an a** hole I was a shift leader there and had to bite my tongue at least 3times a day only when he was working. They started with a new checking – more... company and continuously screwed up my checks three of them in a row and when I had enough of them not fixing it and was to put my two weeks notice in he was very angry said we would not use me for those two weeks and said everything you could think of to try to make me cry or feel angered all he did was reassure me that I no longer wanted to work there any more. He was not a kind man at work he spoke of pushing employees to break and quite so he wouldn't have to fire them and get unemployment. He did not like rules being broken when he broke them all himself, no employes together well he got one pregnant, no relatives, his daughter worked with us. I needed my pay stub for my new apartment he refused to give me a number and the store owners number to receive it from him I had to file a complaint to finally get what I was asking for I do not recommend anyone working here they pay you minimum wage for when you should receive much more for the work that you have to do. – less
Shift Leader (Former Employee), Springfield, MO – October 15, 2013
Overall Five Guys was a great place to work, the atmosphere was upbeat and it was fun to be at work. I learned a lot in regards to running a restaurant and tracking waste and usage. The management team was overall ok there were few things didn't like. The co workers were for the most part the best part of the job we had a day and night shift and we – more... had groups the clicked and just worked very well with each other. Hardest part of the job was probably getting everybody to always pull there weight and keep up pace. – less
Crew (Current Employee), San Diego, CA – October 11, 2013
Pros: great envrionment, fun people
Cons: pay, breaks are rare besides required 30
Very fun company to work with the people there are awesome with great energy. managers are responsible yet fun. learned a lot about hard work and customer service. taught me a lot about job life and responsibility.
Shift Leader (Former Employee), Buffalo, NY – October 1, 2013
Pros: free meal at break time, opportunity to move up
Cons: management is bad
I loved working here but management is all over the place in some stores. There are way too many figureheads. Too many people to answer to. And they point blame at whoever is an available target whether you did it or not.
Cashier/Customer Service (Former Employee), Glen Allen, VA – September 29, 2013
Working as a cashier at Five Guys included delivering great customer service, keeping a smile on my face, answering phone calls, handling money, counting registers, counting the safe, prepping the store before opening, closing the store, and running small store errands. The management was very nice, but very strict which is great. My co-workers and – more... I had similar personalities. We are all upbeat and ready to work for the day. The hardest part about the job was carrying big sacks of potatoes from the front of the house, to the back. The most enjoyable part of the job was meeting new people everyday and talking to the customers. – less
Cashier (Former Employee), Hamburg, PA – September 7, 2013
Typical day at work would be cleaning the tables down making sure our surroundings are clean an respectable then setting up the condiments around the area as well. Making sure everything is stocked properly and that there is enough of everything. I learned better social skills an interacting with co-workers as well as customers. My most enjoyable part – more... of the job was when it is busy then it keeps us busy an on our feet moving. – less