Pros: free meal, schedule flexibility, easy, positive management
Cons: no guaranteed breaks, busy on weekends
A work day at Five Guys varies depending on what shift you work. There are three different shifts available.
Those working morning crew should expect to come at either 8:00am or 9:00am to do prep work. Everything is prepped for that day so how much is needed to be done varies. Typically, a gray shirt (manager) will cook bacon, slice tomatoes, – more... shred lettuce, and prep other produce while red shirts (crew members) roll meat. The meat is raw meat so don't expect precooked patties. The store opens at 11:00am which gives a two to three hour time period to get prep done. Usually four to six people prep and it is possible to get prep done by 10:30am so everyone have enjoy a break and their employee meal.
Those working a Midshift usually work from 11:00am to either 6:00pm or 7:00pm. You do not open, you do not close, you work the hours the store is open and serving customers. There are five different stations that everyone is trained to work. P.O.S., B.O.H., Sets, Fries and Expo, or Grill. Each station coincides with each other, so if you take the time and effort to learn each station it will be easier to work each station. Midshifts get a break during slow times(2:00pm to 3:00pm), if available.
Those working night crew come in anywhere from 3:00pm to 6:00pm depending on availability and leave at either 10:00pm or close. Closers have four stations they can close. Grill, fryers, lobby, or B.O.H., with a manager counting tills and handling the money. There are usually four to five closers depending on how many red shirts and gray shirts are scheduled to close. Finished closing time depends on how much preclose was able to get done and how quickly and efficiently each person closes their station. The latest out time is 11:45pm on extremely busy nights, the usual expected out time is 11:15pm
Working at Five Guys teaches you customer service. The customer must always come first. It also teaches you communication and food service skills. It is fairly easy and is a good first job.
Management consists of well trained individuals including a GM with much experience in the customer service based field.
Enjoy great co-workers who can usually put a smile on your face even when its the most difficult time of the shift. – less