Manager (Current Employee) – Georgia – January 30, 2016
Always watch your back. Never place too much trust with another employee. Working with senior living is amazing. Do yourself a favor and work at a higher end community instead of a property owned by 5 Star.
Working with seniors
If 5 Star messes up, that's fine; if you mess up, you're gone.
Pta, former (Former Employee) – Florida – January 27, 2016
Unless you're desperate, find another company to work for especially in Florida. The management is horrible, the regional directors have no clue of what's going on with the buildings and are constantly threatening employees with job security.
You got a job
Everyone is expendable, treated with no respect, expected to travel without notice, no job security, threats, no rehemburstments for continuing education, almost impossible to use any accumulated pto.
Certified Medication Aide (Former Employee) – San Antonio, TX – December 9, 2015
To come prepared, day to day operations can change in a blink of an eye so, you have to adjust, call in, sudden illness, or just poor teamwork and turn a good day sour and vice versa. I lean towards being a helper bee, if all parties stick together, it'll be a better outcome. I learned complaining doesn't get the job done, provide a solution to the problem and fix it. Management is great! Co-workers were amazing give or take a few. The hardest part of this job was leaving. I enjoyed the residents and the Christmas bonus.
Administrative (Former Employee) – Newton, MA – November 30, 2015
The company focuses on employee appreciation at their corporate office, however there is high turn over in their facilities due to low pay ,poor benefits package and poor work environment. Upper management is wonderful, polite and friendly. The company is continuously growing. The work environment however was full of gossip, back stabbing and direct management was poor at handling the team and the distribution of workload. Worked without a direct manager for over 4 months and when I started the position, 2 weeks into training was taken into the office by my co-workers (not manager) and told that I may be let go with threats that I will not make it past the 3 month trial period. Without a direct manager, co-workers were left to train and manage the team and often displayed hostility and superiority towards new hires. Upper management did not take action over poor treatment of co-workers and certain workers were favored over others. New hires were afraid to speak up of poor treatment due to fear of being let go and their input not being taken into consideration. Teamwork was no-existent and gossiping about co-workers to management was frequent and at times done in the open, which promoted tension and a negative work environment. Clicks were formed. Management did not take action and did not promote team work and a positive work environment. Overall, the work environment felt toxic and benefits and pay were very much below average, while the workload was high. May be good experience for new grads.
Employee appreciation events, great upper management
toxic and non existent team environment, gossip, underpaid and workload is high for the offered salary
Aide (Former Employee) – Richmond, VA – October 26, 2015
This company treats the staff horrible!!! we get gratitude from the residents than the management. The company could careless about the employees. There is no proper training and always working short staff. Pay is horrible
Anonymous (Former Employee) – Alabama – September 14, 2015
Very unorganized company, you are a number to them not an individual. Seniority plays no part. No you can not always grow with the company no matter how hard you work, how late you stay, the days you stay up there in a row to take care of your residents, you pull other people's positions when no one else will but you have to pat yourself on the back for it.
meadowood retirement (Current Employee) – Bloomington, IN – August 28, 2015
my typical day at work consisted of not knowing if all the staff was going to show up. my thing is u do what u can but in the end u are the one that feels disappointed in the work and the care that u have given to your residents because of beeing short staffed.some co-workers work togeather others just flee shortly after u get there.the hardest part is knowing that these residents arepaying good money to get good care and not getting it.i enjoy getting to go to work and seeing my residents and sometimes depends on what cna i work with too.
This company is one of the worst companies when it comes to treatment of its employees. Inappropiate care happening and certain managers turning their head because of staffing issues. Company does not provide adequate training. The Executive Director has no clue what to do and when corporate comes in they just run over all the employees and create havoc. Very disorganized and horrible company
Director of Sales and Marketing (Current Employee) – Virginia – July 14, 2015
There are several departments that are key to the overall success of the Five Star Community system. And as with anything, if all the pistons are firing in sync, you will have a successful and productive team.
From community to community there are differences in management cooperation, accountability and leadership. Be sure to ask other workers for the full scoop before committing to work for them.
Room readiness more important than overall resident safety
maintenance director (Former Employee) – Ft Myers, Florida – June 15, 2015
I worked for springwood Court in Ft myers, Fl. The administrator allows marketing to make all decisions. The place is a joke. If you are looking for a job where women in power jam it to you every chance they get you found it!!! The place is a lawsuit waiting to happen.
Care manager (Former Employee) – Va beach, va – May 20, 2015
One of the residents in memory care got out and was caught walking on the median in the middle of the road the girls on the shift tried to cover it up. Management and corporate are a joke. Always under staffed but do want u to work overtime but yet they have no staff long work hours. Wouldn't work here
Head Billing Specialist (Current Employee) – Newton, MA – May 11, 2015
Great work environment, Oversaw 6 states for Physical Therapy, Occupational Therapy & Speech Therapy Medical Billing. Payment Posting as well as EFT's. Motor Vehicle & Worker's Compensation billing. Specializing in Medicare billing. Obtaining Pre-Authorizations. Credentialing. Handled patient and District Managers incoming phone calls regarding bills, inquires, and disputes.End of the Month Reports/Audit/Compliance. F/U on all claims including Private Pay/Reducing AR Balance’s and Reduction of DSO. Collections Specialist. Legal/Attorney Work (handled all incoming attorney calls regarding medical record requests and disputes and questions regarding billing).
There are many things to do everyday and there are few people to help with work load.
Lead Cook (Current Employee) – San Antonio, TX – March 28, 2015
It is a great place to work when you first arrive to a state and want something solid until you find a better paying job. You will find this job very hard because you have very little support because there are not to many team members working with you.
Free lunch, good boss', good money when you work over time.