Unprofessional Working Environment
Customer Service Agent - Call Center (Former Employee) – Norcross, GA – September 27, 2016
Fleetcor is a joke, customer service manager is extremely unprofessional.. when you refer to the customers as MY customers and MY floor.. what is that, coming from a professional. Ridiculous to me, they have insecurities across the board. If you are an attractive looking person you can forget about working there. If your not a suck up and just stick to yourself, they won't like you, because your not into cc clicks.
Company lacks diversity and vision needed to attract and retain talented, hardworking individuals.
They train you with no computer for 2 weeks mind you there are several applications you have to access, to do your job. Customers are constantly venting to the agents about the terrible pratices of fleetcor. I wouldn't waste the time to try to get employed there .
Class room trainer helpful and friendly
Management not helpful to anyone/ unapproachable