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FleetCor
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13 reviews

FleetCor Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
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Horrible, Disorganized, and downright Dishonest!
Customer Service Representative (Former Employee), Norcross, GAMay 22, 2014
Pros: it was a job
Cons: unorganized and no career pathing
I don't know where to begin with this company. The pay is subpar for the amount of work they want you to do, every call is an angry and irate customer, and management is not existent. If you are offered a position with this company, I beg you to seek something else because the turnover is so high, you will eventually quit. Turning in my badge was the – more... best thing I have ever done! The job and atmosphere are very stressful and they have shady business practices that make me question why they were ever in business in the first place. Don't just walk, but run away from this company! Unless you feel like eight hours of being yelled at and humiliated by customer's, and not having the help of a non-existent management team, Please stay away! The Employees are unhappy and looking for other jobs, and the customer's are leaving at a rapid pace! Stay Away! – less
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A very dysfunctional and shady company
Sales (Former Employee), usaMay 17, 2014
Pros: better then unemployment
Cons: too many to list here! run away
Salary and benefits are decent not great!! 401k program is quite sub par as they only match 25% of what you contribute and they are minimal funds to select. Their is very very little opportunity for advancement and high employee turnover. It would be much greater in a better economy. No one ever gets a salary increase except for management. In fact – more... each year sales has their quota increased resulting in a net reduction in income. So much for positive reinforcement. They have the industry highest late fees and penalties resulting in many accounts cancelling and high number of escalation calls. Hence their nickname of FeeCor!! The government should look into investigating this or a major law firm look into a class action law suit. Senior management cares nothing about their employees or how they may increase their income or advancement opportunities in the company. The only thing they care about is manipulating things to increase the value of their stock to line their pockets. I have yet had a Sr manager ask me how I could be more productive in my job or what they could do to assist or enhance my role in the company. But if you want to have pizza parties, or play childish & juvenile games to supposedly enhance morale like deciding on a team name then this is the place. This company was built on the backs of their employees but the compensation, rewards & advancement is grossly slanted to upper management. Wall street loves them but employees don't. The sad thing is this company if run differently and with a different attitude could be a fine place to work. However that can only occur with a change of personnel from the top down starting with the CEO. – less
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The right foot don't know what the left is doing.
Customer Service Representative (Former Employee), ConcordApril 19, 2014
Pros: monday thru friday
Cons: pay sucks
If you apply and get and offer your better off looking else where. The management there is disorganized and doesn't know what they're doing. This company will not give you any compensation fr what the job entails. You have customer's who are yelling at you verbally abusing you and no one else to escalate the call to. Management and human resources suck – more... they think that they are a great company to WRONG!!!!. – less
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profitable, niche market
SENIOR ACCOUNT SPECIALIST (Former Employee), Norcross, GADecember 2, 2013
fast paced growing company. I enjoyed working in the fraud department because I enjoy catching offenders and saving the company money.
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ok company to work for.
Customer Service Representative and Escalation (Current Employee), Concord, CAAugust 13, 2013
Pros: good benifits
Cons: n/a
very easy commute to work. pretty simple job. basic customer service call center job.
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Good experience
Project - Corporate Management Report (Current Employee), Atlanta, GAMarch 14, 2013
Very good, lot of experience, management is good,
coworker are very helpful
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Relaxed call center
customer service/call center rep (Former Employee), norcross, gaJanuary 29, 2013
Pros: relaxed, friendly co workers
Cons: contract positions, plenty of escalated calls
I worked in the norcross, ga location in the customer service call center department. This is a very relaxed call center with nice, friendly co workers. I found the phone system used was very bad, unreliable and often causing calls to back up. Company late fee very high and often causing frequent escalated calls. Also found most call center reps are – more... all contract employees and almost never get hired on a permanent basis. Compensation is decent but did not see any room for growth or promotion in the company. This is a good "job" but not a career. – less
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Contract position
Customer Service Representative (Former Employee), Atlanta, GAJanuary 5, 2013
Lack of security, full day of task, must be skilled in time management, diverse environment
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NA
Call Center Operations Manager; Card Services (Current Employee), Norcross, GAAugust 1, 2012
Fleet Management company within the gas card business. The culture is very different from my previous corporate exposure.
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This company has some great dedicated employees who are struggling to stay even with a very high pressure results driven culture
Western region sales Manager (Former Employee), Denver, Co and 19 western statesJanuary 17, 2012
Pros: compensation and benefits are very good
Cons: high turnover at senior level
Overall this is a good company to work for. They pay for results, so when things are going well they are great and when not the pressure is intense starting from the top.
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Fleetcor
Risk (Current Employee), IpswichMay 13, 2014
Pros: friendly staff
Cons: no progression
I have worked for Fleetcor for over 1 year now but have noticed in this time there is no place to progress which is what im looking for in a role like this
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Great work ethic and a vast amount of knowledge gained
Test Analyst (Current Employee), WalsallMarch 4, 2013
I enjoyed my time here. I learned a lot, was exposed to a different working environment, the team members were fantastic and were a joy to work with.

About FleetCor

Helping companies manage motor fleets is at the core of FleetCor's mission.¬†The company¬†is a leading provider of fleet cards and – Read more