Good company, good benefits, great experience gained. I left simply because I had no support in a 24/7 job. I enjoyed a flexible environment but I was ignored when I asked for help on managing some very difficult accounts. I would go back and work for them if I felt I would be adequately supported, backed and compensated. My job was very hands on and carried tons of responsibility. I managed clients, contractors, customers and had to deal directly with their issues in order to keep things running smoothly at all times, all times meaning 24 hours a day, 7 days a week, 365 days a year. Not all managers are in this position, but close.
valuable experience gained, solid business model, good benefits
life work balance, compensation not to par with responsibility or performance