Pros: good pay, learn a lot
Cons: work life balance uneven, difficult customers, upper management, lazy employees
Upper Management: Never satisfied! You could work 70 hours a week make tons of money for them for years then when you have a bad week they're figuring out ways to demote or fire you. You're constantly indirectly threatened to be replaced.
Co-workers: The other managers were cool. After working their a few years they turn into your family because you – more... all share the same headaches and they're the ones you turn to when you need advice in handling difficult situations.
Typical day at work: Be at work at 8am-9pm calling past due accounts and people whose bill is due that day. Have account manager visit peoples homes/jobs/relatives for collection of payment or merchandise. Try to make as many sales possible. Deal with difficult people that don't understand how to pay their bills on time. Try to find people that skipped out with expensive merchandise. You literally become a detective after working their a while -you question relatives, friends, and coworkers in regards to finding people and merchandise.
Hardest part of job: Working a minimum of 55+ hours required by the company and not having time for family and friends.
Most Enjoyable: Everyday was different. Hitting collection numbers was satisfying and enjoyable. There is always some sort of drama going on either with customers skipping out and you being a detective to find them, which was fun for me. Or someone getting fired/demoted/stealing from company and getting your mind blown because you would of never of imagined lol.
What I learned: I learned a lot about managing employees, business management, profit analysis, building relationships with other businesses. They really allow you to manage their store almost as if it were your own. – less