Flexis a fast growing company specializing in Remote Infrastructure Management (RIM), data center management and NOC services. Flexis is hiring an Inside Sales Representative (ISR) to help fuel our ambitious growth. Our ISR will work closely with both the sales and marketing teams to identify and convert new customers, grow existing accounts and meet (or exceed) quarterly sales quotas. Your primary responsibilities will be as follows:
1. MONITOR, QUALIFY AND MANAGE IN-BOUND LEADS
The ISR will manage lead qualification and early-stage sales for the sales team. Sales inquiries and other marketing-generated leads come from a variety of sources that need to be regularly monitored (i.e. email boxes, phone inquiries, social media, web forms, event marketing, etc.). Timely responses, coupled with deep product knowledge, account research and a clear understanding of the lead source will assist with expeditious response and an appropriate lead engagement strategy.
2. UNDERTAKE FURTHER LEAD/ACCOUNT RESEARCH
Before and after a lead has been engaged, the ISR will be responsible to undertake extra research on the company and individual to help facilitate the lead engagement strategy.
3. ESTABLISH NEW CLIENT RELATIONSHIPS
Perform and manage out-bound calling activities, some of which may be cold-calling and list-generated contact activities. Establish new client relationships through prospecting, existing contacts and networking
Our ideal candidate is a sharp and articulate person who is 100% comfortable to spend most of their day talking to IT professionals, Value Added Resellers and Managed Service Providers delivering infrastructure services to their customers. Flexis is an exciting, high growth company with incredible room for advancement and we prefer to groom our talent from the ground up! To be effective, you must be able to communicate efficiently and persuasively with a large assortment of people throughout the workday. Our next ISR is someone who is described by friends as:
You like to win. A lot.
You are a confident and articulate speaker with the ability to think on your feet.
You enjoy talking on the phone.
You are dynamic, dependable and diligent.
You are familiar with CRM database tools and are knowledgeable on the sales process
SKILLS AND EXPERIENCE:
Atleast Two (2) years inside sales experience. Services Selling experience a Plus
Experience with CRM products such as Salesforce.com is a plus; willingness to learn is required
Organization and time management skills, with an ability to cope with a fluctuating workload
Ability to adapt quickly to new and varied job tasks in a fast paced environment
Incredible attention to detail, to ensure accurate use of internal systems and processing of information
Analytical skills to enable quick compilation of additional research
A proven track record in a role supporting sales and/or marketing teams