Server, Waiter, Waitress
Flo's Restaurant Pizzeria & Sports Bar - Grand Rapids, MI

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Service Team

The service team at Flo’s must be courteous, knowledgeable and efficient with their eye always to detail. Their first priority is the guest and their main responsibility is to create a dining experience that will be remembered and repeated. They must be attentive to their tables and anticipate their guests’ needs. Flo’s servers will be polite, prompt, and informative when greeting guests, presenting features, taking and delivering orders, and handling complaints.


  • Appearance
  • Greeting Guests
  • Answering Phones
  • Hygiene/Posture
  • Full Menu Knowledge
  • Feature Presentation
  • Suggestive selling
  • Proper service etiquette
  • Maintaining/Overseeing the Restaurant
  • Prompt and thorough service
  • Pre-bussing
  • Assisting other servers
  • Running food, ect....

Indeed - 2 years ago - save job