Friendly environment with friendly customers.
Pros: helping customers, entertaining the students.
Cons: unorganized management, unprofessional workers.
Nice friendly work environment with customers who enjoy relaxing here playing a little pool, board games, watching TV and/or using the computer lab for studying. What I've learned form this job is how to better my people skills, give out important and accurate information that's needed. The co-workers with whom i work with, only a hand full of them – more... are professional about what they do and are great and fantastic to work with. Others are not so professional at times and are never willing to work as a team which is something not just some of us should but every single one of us should do. The hardest part of this job is sometimes trying to keep angry and upset customers calm after they've been repeatedly given the wrong information. In other words, trying to fix what someone else on campus has messed up is the hardest part of my job. The most enjoyable part of my job is seeing the smiles on peoples faces after i'm done helping them, the smiles and laughter I share with the students here at my job is my top reason for showing up for work everyday. – less