There is alot of inside corruption with management. Clean it up alittle and all the good workers will stay.
Have bcbs pay hospitals and doctors on a timely basis !!!
The best thing is to shut it done and start over.
Promote people based on their work ethics not who they know
Answered - Licensed Sales Agent (Current Employee) - Jacksonville, FL
I would hire all employees through the company and not through a contractor so that the employees have a better work experience growing with the company on a career based level.
Answered - Service Advocate (Former Employee) - Jacksonville, FL
Hire people that actually know how to run a business and not just politicians ( the Florida Blue politicians that don't know the real work or how to do it.)
Answered - Sales (Former Employee) - Jacksonville, FL
I would place all new hires with the same manager and provide them with peer coaches and week over week score and rid them of peer coaches. I would also do more face to face training verse virtual and phone conferences.
Answered - Billing CSR/ Claims and Benefits Advocate (Current Employee) - Doral, FL