Phone Operator/Scheduler (Medical Office)
Florida Retina Institute - Orlando, FL

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Busy downtown Orlando Ophthalmology/Retina practice is seeking a Full-Time sharp, customer focused candidate to join their team in the role of Phone Operator/Scheduler.

The position will be reponsible for the following:
Answering phones (heavy volume)
Scheduling appointments
Confirming appointments
Entering patient demographics into Misys software system
Scheduling follow up and specialist visits, as needed
Taking messages for clinical staff and notifying them of messages
Backing up the front staff as needed

Requirements
Qualified candidates should have the following:
Minimum of 1 year experience in a medical office with experience handling a high volume of phone calls
Experience with scheduling of appointments in multi-provider office with multiple locations
Excellent customer service skills
Strong data entry skills and proficient with a computer
Bilingual Preferred
Must have flexible hours (some early and/or late days)
Must be willing to train in Lake Mary office

We offer an excellent benefits package including medical/dental, vacation/sick time and profit sharing plan.