Pros: supportive supervisors, extra training courses offered, team oriented staff
Cons: shortened breaks/10+ hour days during peak busy times
On a daily basis I process and reconcile any dishonored payment that is processed through our centralized cashiering system. This includes both paper checks and web based electronic check and debit payments. I work closely with the accounting department to ensure that the records and accounts are accurate.
I have a very supportive manager who has encouraged – more... me to explore new ways to make our processes more seamless and easier for customers to understand.
My co-workers and I think of ourselves as a team. We have various sub sections in our department, but we all come together to ensure that we have happy students and families.
The hardest part of the job is during our extremely busy times (Fall and Spring terms) and breaks are limited and we often work extra hours.
The most enjoyable part of my job is being able to help families after they send their kids to college for the first time and helping them understand their accounts. – less