Supervisor (Former Employee) – St. Louis, MO – August 5, 2017
The executive director does not like African American's and is very condescending, rude, and overall not friendly. This is a horrible place to work, not consistent, highly unprofessional, and a lot of backstabbing goes on behind closed doors. I do not recommend this job whatsoever.
Recruiter (Former Employee) – Philadelphia, PA – March 19, 2017
The job isn't hard. if you ever make a mistake the management will start watching you and harass you for anything possible.The favoritism and discrimination is vivid. The managers are petty and are unorganized. You can pick your hours but no matter what the minimum is, you will get sent home early from time to time or on your way to work get a call not to come in because they won' have enough jobs. They will always have a group of trainees coming in to take your hours every other month or so. They just keep the cycle going.
Call Center Representative (Former Employee) – Philadelphia, PA – January 18, 2017
Typical call center everyone is pretty friendly could be better organized but its flexible which is a plus if you enjoy spending most of your time on the phone then this is for you there's very little paper work and you get to talk to people from different states and ask interesting questions
Recruiter (Former Employee) – Philadelphia, PA – July 10, 2016
I worked here part time. I enjoyed every second of it. The staff are cool and down to earth. They allow you to select your hours which is great. I had to stop working due to family issues but am looking forward to going back
The money could be better but part time 10.00 a hour not bad
Customer Service Rep (Former Employee) – St. Louis, Mo – September 15, 2015
This is the worst place to work, you have to call in one hour before scheduled time to work, at which time the recording tells you whether you have to come in or not that particular day. Then, when you do go into work for your scheduled 4-6 hr shift, the supervisor tells you to go home in 2-3 hrs after driving to work 45 mins. It is complete waste of time and gas and felt like a slave and very disrespectful. I would not recommend this company for anyone, as there is no stability at all.
Hostess / Data Entry (Former Employee) – Dallas, TX 75240 – September 1, 2015
The management is great, wonderful people to work for. Have to do much more work than originally told. The people were great, but much more politics than normal. Coworkers favored certain people. It was great while you're in school, the manager works around everyone's schedule to accommodate as much as possible.
Respondent Care Associate (Current Employee) – Philadelphia, PA – August 29, 2015
My typical day at work is very busy.I work for a marketing research company that conducts focus group studies .Everyday I answer 100+ calls helping the respondents from our call database. I enjoy working with my co-workers most of our supervisors ,Pm's,and Executives are very helpful and i learn a lot from them on a daily basis but i am currently looking for something that is a little more challenging .
Client Service Representative (Former Employee) – New York, NY – June 8, 2015
A typical day meant meeting new people and assisting our clients with their needs from making copies to serving food to helping with their project. I learned administrative skills and multiple types of Audio Video setups. Management was fair and respectful to everyone. My co-workers were very nice and helpful. The hardest part of the job was dealing with the occasional rude respondent. The most enjoyable part of the job was meeting new people on a daily basis and assisting the clients with their projects.
Market Research Recruiter (Current Employee) – Philadelphia, PA – April 28, 2015
I love the convenient location right in Center City. I really love the management staff. Market Research recruiting is a roller coaster industry. When it's busy it's really busy and when it's slow it is really slow.
Zone Supervisor (Current Employee) – Philadelphia, PA – February 22, 2015
The benefit of this job at the end of the day is the experience received from managing multiple real-life occurrences in an office environment. Time-management, efficiency, growth with professionalism, peer consideration, and teamwork, to name a few, are traits I've been able to gain insight on and growth in with my time at this company.
Recruiter (Former Employee) – San Francisco, CA – February 16, 2015
I went to work every day with different jobs to work on. I prepared the materials , read over them and started making calls. At times there would be changes made by the client or manager and had to prepare the same materials again with all the changes. Sometimes there would be a last minute opening for a study and I would be called upon to find a person to attend. When I first started I essentially learned the ropes of inviting people to focus groups. I already had phone experience so it was just a matter of utilizing them in a focus group environment I dealt with different managers. Project managers were friendly and outgoing. Where I worked, we had a facility director that I had a long good professional relationship with. We had an office manager who was terrific and one other recruiter who was also a great guy The hardest part of the job were some studies were extremely difficult. In some cases it was looking for a needle in a haystack. Other studies we had a client list provided with people as opposed to database. Calling people from the database with 100 times easier than a client list. People on client lists were often rude and had no interest in participating in a focus group. The best part of the job was the casual atmosphere. Despite the craziness that some days brought, it was casual. Our boss was flexible when it came to scheduling - if we were not on time, it was fine as long as we did our work. Some projects that I worked on were easy which was also enjoyable because I could produce more.
flexible schedule, friendly managers, great benefits
disorganized, lack of communication, getting laid off for budget reasons