Assisting the client and conveying their needs to the survey takers.
Client Service Representative (Former Employee), Dallas, TX – August 26, 2014
Pros: relaxed, straight forward objectives, meet new people
Cons: low wages, inconsistant work schedule and hours
• Sending and receiving emails to understand and care for client(s) specific needs. • Telephone navigation of respondents to location. • Tending to needs of clients and conveying/ representing those needs and concerns to the incoming respondents. • Guiding respondents through rescreener process. • Organization of respondent groups and herding/directing – more... to appropriate focus groups. • Providing technical support of audio/visual and recording equipment. – less
Customer Service Representative (Former Employee), philadelphia, PA – March 6, 2014
Pros: simple work
This is the worst place I've ever worked! They have no respect or kindness for their employees! They treat employees like they're machines. The atmosphere is disgusting. The co-workers and low level managers are pitiful people. They treat all employees like they're idiots and the low level managers make lots of mistakes that they then blame subordinates – more... for. Most waiting for law suit settlements or acting careers to take off. The best part of the day, walking out the building at the end of a shift. – less
Facility Supervisor (Former Employee), Dallas, TX – August 21, 2013
I worked with a lot of different clients and I really enjoyed it. Finding out about new products and ideas before they were on the market was very interesting. I also enjoyed the hospitality aspect and getting to give good customer service.
HR Manager (Former Employee), Philadelphia, PA – July 17, 2012
Being that it was a fast paced environment, daily I was required to review and meet the hiring and retention needs of every department while handling the day to day employee based needs within the company. I worked closely with the DOF and DOO daily to help monitor and ensure the effective productivity of the marketing staff.
The most challenging part – more... of the job was resolving conflicts. The most enjoyable part was orientation – less