Fast paced team working environment with an emphasis on Customer Service
Sales Associate and Cashier (Former Employee) – Eureka, CA – October 3, 2016
A typical day at work sees a Sales Associate assisting customers with locating and purchasing the correct Texts for their semester, operating registers and maintaining a correct balance, maintaining company documentation, cleaning, and assisting the team wherever necessary.
At this job I learned how to handle a cash register and the basics of customer service. This was a great job for gaining sales experience.
The management at this job was wonderful. Scheduling was always correct and timely, and management was always willing to communicate about and resolve scheduling conflicts.
The hardest part of this job was managing difficult, angry, rude and violent customers. This, however, was a wonderful learning experience in customer service, and almost always resulted in a pleasant resolution. All non-resolvable conflicts were immediately referred to the general manager.
The most enjoyable part of this job was providing great customer service to the community.