A typical day for me was to answer, screen and transfer inbound phone calls. Receive and direct visitors and clients. general clerical duties including photocopying, fax and mailing, maintain electronic and hard copy filing system, retrieve documents from filing system
handle requests for information and data, resolve administrative problems and inquiries, prepare written responses to routine inquiries
prepare and modify documents including correspondence, reports, drafts, memos and emails. Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
prepare agendas for meetings and prepare schedules
record, compile, transcribe and distribute minutes of meetings
open, sort and distribute incoming correspondence
maintain office supply inventories, coordinate maintenance of office equipment, coordinate and maintain records for staff, telephones, parking and petty cash.
I learned about Congressional matters, as well as how to make Executive Secretary decision.
Management was great, fair, friendly and generous
Co-workers were different big office staff of 21 many different personalities and ways, for the most part enjoyable.
The hardest part was to resign.
I enjoyed my position with FDA as Secretary I love office work.