Forcepoint Employee Reviews

Found 51 reviews matching the search
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Small company with big plans
Sr. Systems Engineer (Former Employee) –  Richardson, TXJuly 23, 2017
Forcepoint was born from a big company, Raytheon, and it sometimes struggles to emerge from that shadow. The new CEO is doing an excellent job to provide a consistent message that 1) the company is growing, 2) Forcepoint is not Raytheon, and 3) the plan is, and always has been, to stand on its own and fully separate from Raytheon. Getting to that point means some things have to be changed, rearranged, or dropped altogether. This can be unsettling and disturbing for people coming from a culture that values stability above all else.
Pros
Small company with lots of potential
Cons
Small company in a very competitive field
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Stay Away!
Account Manager (Former Employee) –  Chicago, ILJuly 20, 2017
Would not recommend this place to anyone. Management is terrible. CEO is a walking commercial and is terrible in front of customers. Benefits are poor.
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Great company
Product Owner/ Business Analyst/ Project Manager (Former Employee) –  Austin, TXJuly 3, 2017
Lots of growth going on with mergers and acquisitions along with the backing of large government contracted parent company. That is all I have to say.
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Fine place to work that is very sales oriented
Sales Data Coordinator (Current Employee) –  Austin, TXJune 26, 2017
Forcepoint is a good place to work. It is going through a period of rapid growth though and is extremely sales oriented. Colleagues are very willing to collaborate and it is often not hard to get your ideas in front senior execs.
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Stable work environment (FP is powered by Raytheon)
Executive Assistant (Current Employee) –  Austin, TXJune 15, 2017
New Leadership = Organizational Changes. Stable work environment. Bagel Fridays. Quarterly employee happy hours. Great location for those that live in Northwest or North Austin. Nice office. Plenty of parking. Competitive salaries. Okay benefits but good PTO.
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Technical Support Department is Horrible
Associate Technical Support Engineer (Former Employee) –  Austin, TXJune 2, 2017
HIGH TURNOVER RATE
Frequent turnover of Technical Support staff, results in excessive case loads for ALL staff (seniors, juniors, and newly hired). New hires are ambushed with strenuous training on numerous products and thrown into their positions. They're promised a mentor but the mentor has their own cases to manage and are most likely struggling with their own case load.

RESOURCES
The knowledge base of troubleshooting documentation is limited not only for customers but for support staff. Often, support staff has to write knowledge base articles AFTER they discover how the feature or product works (which is not always consistent with how it was designed).

WORKING CONDITIONS
Because of the tiresome duties on a daily basis, be prepared to work overtime in an attempt to get caught up. Since support staff is salaried, they'll be minimal compensation for your efforts.

GROWTH OPPORTUNITIES
Support staff may try to transfer to other departments but management and the VP/Director have been known to block or delay (6+ months) transfers. Ultimately, forcing good employees to leave the company prematurely or altogether.

LACK OF RECOGNITION
Support staff are not recognized for skills, sacrifices, or hard work. Pay is less than competitive, compared to other companies. Staff are not given ample time to work on cases, yet management complains about case load. Management is not interested in quality customer service or satisfaction. It's all about numbers!

MANAGEMENT
Management team is not on the same page with each other. Each manager manages their team the way
  more... they see fit. A few of the managers are decent guys. While others are unethical (lying, changing operating procedure at random) and will sacrifice their team members to save themselves. There is also a lot of favoritism shown to some managers, which has allowed them leeway to hire their friends, as well as make unethical decisions.

DEPARTMENTS
You would expect most departments to work closely together. Especially, Sales. At Forcepoint, this is not the case. At times, it can be a constant battle to communicate and work effectively with other departments because they're focused on numbers instead of quality customer service.

PRODUCT EXPOSURE
There are a lot of opportunities to be exposed to various types of security technologies in a short period of time, which looks great on a resume. This is awesome if you're a recent graduate, without experience.

Only work for this employer if you are desperate. Once you get hired, learn as much as you can and make plans to find better employment.
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Pros
Bagel Fridays, learning opportunities, exposure to various technologies
Cons
Salary, employee recognition, management cohesion, growth opportunities, unreasonable employee expectations, workload, company and department morale
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Channel Sales
Channel Sales (Former Employee) –  San Diego, CAMay 17, 2017
I had a rewarding experience working at Websense for eight years (before acquired by Forcepoint) I went from working the help desk, to customer care, new business sales, and renewals. I learned how to be self motivated, driven, professional, and resourceful. The synergy between employees was easy and imperative to the company's success. As we grew, the relationships between departments withstood the changes. Although I do not have a lot compare to, I do know that what was happening within a corporation that was rapidly growing, was exceptional. It's most likely the reason I stayed for so long.
Websense was my family.
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Start up environment
SR. DIRECTOR - TECHNICAL SUPPORT (Current Employee) –  Austin, TXApril 15, 2017
An established company that is being run like a start up, high energy and rapid change. A great place to begin your career, good training and lots of internal opportunities.
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flailing company with an identity crisis
Director of Sales (Former Employee) –  Austin, TXMarch 24, 2017
Forcepoint is the worst job I ever had - very negative environment, terrible morale, poor leadership, poor benefits and no culture (depending on the dept you are in). Very political. Dont waste your time or be fooled by their marketing. There are better places to work in Austin, for more money. Departments do not talk to each other, unqualified people are promoted above their capability. New CEO talks a good game whilst walking out capable people and replacing with diversity hires. Pass
Pros
None
Cons
Leadership, no equity, poor benefits, low pay, low bonus, not meeting sales targets, high turnover rate
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Techsupport
Technical Support Specialist II (Former Employee) –  San Diego, CAMarch 22, 2017
Oh My Gosh, you can never catch up on your ticket load. They keep dumping new tickets on you, in a round robin fashion, just to meet SLA's. People were nice, but the case load was crazy.
Pros
get a chance to learn a lot.
Cons
Poor upper management
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Poor management and gloomy future
Employee in CFO's organization (Current Employee) –  Austin, TXMarch 20, 2017
The company has gone through so many changes in such a short time and its future is highly uncertain. Despite what the "leaders" are trying to make us believe - 'poised to become a billion dollar company," etc.. they are only in it for their own personal financial gain and that of their buddies they brought on board it appears. For regular employees, there is only further turmoil as the "leaders" package the company to get it sold again.

So many good and talented employees have left, are leaving or looking to leave; Raytheon has sent in their own people to take management positions -- people who are otherwise unqualified. They generally lack competence, dignity and honesty.

By the way, the company spies on its employees closely - email, network, internet. But if you have an IT issue, it takes weeks to get a response.

Morale is at all time low. turn over is high. No mutual trust and respect between management and employees.
Pros
Bagel Fridays
Cons
401k match only at end of year, high cost health insurance; effectively no IT support
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Bad time to join
Finance (Current Employee) –  AustinMarch 14, 2017
The acquisition of Forcepoint by Raytheon has created a toxic work environment in which people who were not put in place by Raytheon do not feel safe. There is also a general atmosphere of incompetence and mediocrity. Neither talent nor hard work is appreciated. Politics reigns.
Pros
it’s a job and … well, it’s a job.
Cons
high turnover, dishonest management
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Terrible place to work
Communications Specialist (Former Employee) –  Austin, TXMarch 11, 2017
Not a healthy work environment. Lack of leadership. High turnover, not like the older company, Websense. Age discrimination. Lack of collaboration. No one has your back. Lower pay for a technology company. Fast-paced.
Pros
Not downtown so less traffic.
Cons
Poor leadership. High turnover.
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Productive place to work
E5 - Principal Cyber Engineer (Former Employee) –  Richardson, TXMarch 2, 2017
Manage customer needs, requirements and solve issues technical issue that may come up. The work place was a team oriented environment. Focused on customer needs. The hardest par of the job was acquiring new customers. Knowing that what I done made a difference.
Pros
Challenging.
Cons
Depending on the sales team.
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Really fun place to work although they don't pay
Account Manager (Former Employee) –  Los Gatos, CAJanuary 17, 2017
Really fun place to work although they don't pay much on a base or commission. Mainly pay you in alcohol. Good for a starter IT Job for a college kid, They have alot of events
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Nothing is good.
Sr. Digital Marketing Producer (Former Employee) –  San Diego, CADecember 1, 2016
Lousy management, absolutely awful atmosphere, No progress, not a friendly culture, I can not tell - this place as a great place to work.
Started in a Websense ended up in Forcepoint.
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Nice place to grow your skills
Internal Support (Current Employee) –  Austin, TXNovember 16, 2016
Many different applications to become an SME on. This will help you understand business processes much better and you will be able to develop some on your own. Lots of trust from management to make your own calls in times of need.
Pros
Nice PTO accrual, People want the company to grow and be successful
Cons
Some departments do not understand their roles completely, Lack of communication within some teams
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Productive and Warm environment.
Sales data coordination (Former Employee) –  Austin, TXSeptember 22, 2016
The job was such a blast, I had the best team of interns to work with. My immediate manager was an absolute pleasure to have around, always having work for us to do and kept the team very organized.
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Great environment
Inside Sales Engineer (Former Employee) –  San Diego, CA 92121March 2, 2016
I had a great time with Websense/Forcepoint.
Spent most of my professional career there, almost 9.5 yrs.
Only reason I left was due to company relocation and my job moved with it.
Met some great people and made lasting friendships.
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Lots of Opportunity in Exchange for Enjoying Your Job
Business Development Representative (Current Employee) –  Austin, TXJanuary 28, 2016
It's not an all-out terrible place to work but the day to day gets pretty monotonous. You pretty much cold call/email all day long and try to generate business. When you generate meetings, don't expect much in the way of appreciation. Management loves to micromanage and nit pick. Favoritism definitely reigns supreme.

Nonetheless, it's a great field and there's lots of opportunity to increase salary and for promotion.
Pros
Lots of opportunity
Cons
pretty bland environment
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Overall rating

3.3
Based on 54 reviews
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Ratings by category

Work/Life Balance
3.5
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3.1
Job Security/Advancement
2.7
Management
2.8
Culture
3.0

CEO Approval

66%
21 ratings
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