Ford Motor Credit Employer Reviews

have worked at this company for the last 12 years. Ford is a great company to work for but the management team that is in place in my particular department are full of Inconsistencies.

different everyday
fair debt collection act
grest customer service

Ford Credit is Crooks they are Scamers dont trust them dont dont do there workers right

* Resolve high-level customer complaints.
* Review/analyze customer accounts for appropriate assessment payment resolution or default.
* Prepare daily and weekly performance reports focusing on collectable accounts.
* Receive and resolve incoming phone calls regarding customer inquiries regarding status and
maintenance.
* Conducted all resources for – more... skip tracing on “no contract” accounts. – less

You are a slave to the phones and the customers are rude. No raise in 7 years.

It was a pleasure to work for FMCC. It was a very professional atmosphere. Very friendly / helpful staff. It was a fun place to work.
I am sorry that they shut down their Henderson office, and moved to Denver, CO

good place to work. thats all i really choose to say. Thank you.

Fast paste, how to get customers to pay on account pass due. Management was there if you needed them. Coworkers nice. Customers being rude on the phone. Getting a customer to bring their account current

Mangers and company were loyal to their employees and dealers. Wasa pleasure to work there

I had a variety of tasks. When I was not auditing, I was at the branch training and assisting co-workers.
My managers were very understanding and involved with our deadlines to better redistribute department personnel to get our dealines met.
Co-workers were so friendly. I am still very close with several of them to this day.
The hardest part of my – more... job were the long hours at times.
The most enjoyable part of my job was interacting and training dealrship personnel face to face. – less

Steady and somethimes fast paced work schedule, learned alot about corporate work ethics and auto finance buisness. The management was excellent, as were my co-workers. The hardest part of the job was keeping up with the changes in cars sales and dealer incentives and promotions. The enjoyable part were the relationships built with my dealers.

Good Company
great co-workers
Good time managment is the key

FORD is a company with varied work schedules, where dedication and hard work is appreciated. The opportunities for advancements are great. The learning is continual, Your coworkers come from all over the country as well as from other countries. It's an environment. that fosters life long friendships.
There are really no hard parts to the job as long – more... as you remember that the people you are speaking with are your customers, they pay you.

H – less

making collection calls and reciving customer service calls.

Professional, fast paced, high call volume but good place to work. Excellent benefits/pay, great caring management. Challenging yet rewarding.

Typical day at work was to report on time. I went to my cubicle, threw on my headset, logged onto my computer and waited for the calls to automatically go out. I spoke with a high volume of Spanish speaking customers as one of the few Bi-Lingual reps. My co-workers were all very nice. I never had any issues with anyone at work because I know how to – more... separate business and friendship. The most challenging part of this position was to get the required number of accounts paid up to date. My most enjoyable part of the job was getting the required number of accounts paid up to date. – less

This was my elementary school in Auto Finance. Unbelievable training ground. The best I have seen in my career. Great work culture and customer philosophy. Will always be gratefull to this employer for the opportunity and training I received here. Great co workers. The hardest part of the job was the after hours collections. The most enjoyable was the – more... benefits. – less

Check credit references.
Co-workers were friendly
Gym on premesis

As a field auditor, too much OT but overall a solid company
Good discount for employee and kin for cars - good opportunity and direction of organization

worked hard
loved the people i worked
pay was ok
great time off