Fordham University Employer Reviews

Learned my basics here and got opportunity to work in different groups

A typical day at Fordham would be logging into the phone system. Logging into the MAGIC ticketing system and then lastly logging into to Lotus notes. At Fordham I learned how to create tickets and incidents within MAGIC then forward them to the appropriate group.My management were very helpful , if we had any issues and taught us everything there was – more...  to know about the system.My co-workers were excellent, we all worked together and figured out solutions.The hardest part of the job was sometimes dealing with rude customers.The most enjoyable part were the co-workers I got to work with. – less