Dispatcher (Former Employee) – Silverdale, WA – January 29, 2016
Working for the Navy contracted residential management team was not only stressful but difficult to establish direct chain of commands or company guidelines. They changed on a daily basis as well as the management staff. Communication between departments is sorely lacking. Co-workers were also not up to par or capable of handling the job given the lack of direction. It felt like a steady sinking ship.
I enjoyed serving the Navy community and families.
Lack of management training and professional employees
Research the Management of your location prior to taking a position
Affordable Housing Coordinator (Former Employee) – Haverhill, MA – November 14, 2013
I came to Forest City with 6 1/2 years of Property Management experience and accepted a lesser title as an Affordable Housing Coordinator. I was hired along with a new Property Manager and Maintenance Supervisor all at the same time (all new staff). During my interviews prior to being hired I was asked if I could assist with Market Leasing as well ( I agreed as I wanted the experience). The predecessors in my position were given 40 hours per week to complete the Affordable Housing Coordinator position at that very busy property. In the end I was given approximately 13.5 hours each week to get the work for that position completed. I was not consulted nor included during the annual file audit with regards to MY FILES.
My concerns with not having enough time to complete my primary position fell on deaf ears and were met with sarcasm, and the "just get it done" attitude. As the months progressed, overall occupancy was 96-97% but my main job requirements suffered for it. In my opinion I was used as a guinea pig to juggle both postions as AHP and Market Leasing so management did not have to hire additional leasing staff. The position is being re-advertised the same way so BEWARE! Its not worth it!
The property manager also encouraged other staff on several occasions to make fun of me, exclude and embarrass me in the workplace. By the time my formal harassment complaint came through corporate, it was too late. I consulted an attorney from Boston regarding harassment in the workplace, however they said that because I don't belong to a protected class of citizens or was documentingmore... through corporate the harassment all along, I had no case. They told me, "unfortunately you worked for a manager that just didn't like you."
After my employment ended I was given 30 days to vacate the premises verbally (as I lived on site). I was forced to request a formal "Notice to Vacate" in writing before obtaining one that entitled me 30 calendar days or more like 45 days to find alternative housing.
I have since learned that the same Property Manager has lost other staff as well for the same reasoning. If they should decide to sue for harassment, I'm going to insist on joining the fight against this company and this property manager in particular.
The company has great benefits, great vacation time, excellent pay, however their corporate office employees in Cleveland, OH are absolutely horrible to deal with. Their choice in Management staff produces managers that do not care about their staff or residents therefore the employee and resident turnover is high and customer service greatly suffers.
It is curious that this property manager was allowed by corporate management to slander my personal character in writing (more than once) and get away with it. I have retained the proof for my records. I came to this company with 6 1/2 years of experience and have built a reputation as a quality Property Manager and have since resumed my title as a Property Manager with another reputable company. I am most grateful for the learning experience and I'm happy that I was able to move on from a very stressful working environment. I simply do not wish that kind of hardship on anyone reading this review who may be considering employment with this company.less
excellent benefits, generous vacation time, good salary
managers that do not care about employees or residents
Quality Assurance Inspector Specialist (Former Employee) – Honolulu, HI – February 24, 2015
My typical day is as follows: Prepare for my scheduled inspections. Morning, I did the move out inspections, and through out the day I conduct pre and move-in inspections. Document information concerning the status of the units and what is needed by the vendors and contractors to make the unit rent ready. Check and schedule for tomorrows inspections, and call to remind, and answer any questions. Contact the contractors, vendors, and maintenance to prepare for the next day schedule. Document information including possible fees charging residents. Check my emails for any up-to-date information regarding the company, changes in status of units, and immediate attention emails.
What I have learned: A little extra quality time with new residents or questions can go a long way for a family who traveled so far to make this unit their own home. Assisting others is the best gift I can give with passion of my job, and helping others
Along with my co workers we stay active and busy by doing the job, and going up, and beyond when residents is in need or requesting things, and being able to produce, and/or use our resources to provide whats needed.
The hardest part of the job for me is not feeling I am not able to provide the quality time, because of the high demand in inspections especially when its PCS season. I make sure I always provide my information, so if they do have any inquiries or issues, they can do so.
I enjoy the most about this job was, I enjoy helping residents on educating, and assisting the residents as much as possible.
helping family to ease transition as easy as possible. meeting new people, and helping them.
seems i'm not able to provide the quality time i should when pcs time is near
Relocation Specialist (Former Employee) – Keesler – July 10, 2012
If the same GM is there since 2011, you will be micromanaged, treated like an idiot, watched like a child. I spent most of my days at forest city listening to other employees vent about the way they were treated, and some left in tears. The salary was awsome, but not worth what I had to deal with on a daily basis. At the time on hands training was poor. We were taught to sign a lease in a couple of hours ( if that) we had been signing leases for weeks, and then we were stalked by management while signing leases with residents, and sometimes inturupted to be told that it was wrong ( we were humiliated in front of the resident due to poor training). I do know there has been a turnover there in the past year, including the person over the GM, as well as the GM's assistant.
When I first started the current employees were rude. Didn't bother to make an effort to train me properly. Spent two whole months just filing their own work. Management only cares about their bonuses. Won't try to help you out and will push multiple jobs on you at once while expecting you to get your actual tasks done. They aren't understanding of family matters. I was specifically told to find someone else to watch my kids since I didn't have family/friends available to watch them. "at the end of the day, we run a business."
weekends off and some paid holidays.
longer work days, whole month in october where you have to work till 6 or later.
Forest City at Keesler AFB was a nightmare... If the same GM is there since day one you will be MICROMANAGED and asked constantly what you are doing. How can you not act like an idiot if that is how you are treated. I spent most of my work day listening to other employees vent about how they were being treated and a few were left in tears. We were taught to sign a lease in a couple of hours, signed leases for weeks, then were stalked while signing with residents, some were humiliated in front of the resident and corrected. There has been a turn over with this location as well In the past year. Including the person above the GM and the GM's assistant.
Groundskeeper/Maintenance (Former Employee) – Detroit, MI – December 11, 2013
My typical day at work is passing out flyers to the people that stay in the apartments,what i learned at forest city is how to repair,sinks,toilts,windows,dooors.What i come to management is the people trust that live there.Co-workers we work hard together as a team some time we will have fun on are lunch.The hardest part of the job was walking up and down stairs.The most enjoyable part of the job was outside cooking for the people that live in the apartment building.
Leasing Consultant II (Current Employee) – Chicago, IL – October 24, 2012
I have learned so much over the years I have worked with this company. There are so many things that I still learn on a daily basis. There are some tough challenges when it comes to areas like resident retention and satisfaction, but my proudest moments are when I can speak to the resident, listen to their frustrations, and in the end still have them leave as a happy resident.
the experience of different class properties, working in new cities.
hard to advance because people have been in their positions for long periods of time.
maintenance (Former Employee) – parma, oh – April 6, 2013
Company has massive disconnect between staff and managment, i worked at a property where there was definite favoritism. Management preaches teamwork but wont be caught dead actually helping out. Leasing agents often would rent apartments with only 2 or 3 days to turn them and the problem would just become maintenance staffs issue to deal with. Property manager treated staff poorly, there was no advancement within property.
40 hr wrk weeks normally
low pay, management meddling in work, lack of real advancement
Founding family has turned the reins over to self-interested managers who show little compassion but produce less than stellar results. Review the annual Proxy to see what these managers pay themselves for a mediocre performance. Administrative overhead is bloated compared with REIT peer group. The executive network rewards those with social ties to leadership (relatives and drinking buddies), punishing dissent without regard for what's best for the shareholders.
Management (Current Employee) – Cleveland – January 29, 2014
This company treats people poorly and micromanages everything you do. Management is underhanded and should not be trusted. It is a very childish environment with people constantly talking about each other like they are in high school. Management plots people as well against each other. They will make you do 3 people's jobs and expect you to do even more all while critizing you. This is not a healthy environment at all and if you want to keep your sanity, I would suggest you think twice.
I owe a lot of my IT Knowledge to Forest City and am grateful that I had the opportunity to work in this fast paced ambiguous environment. It taught me how to be flexible, how to manage people and it taught me a lot about diversity. Forest City is family oriented which is very important to me and also gives back to the community which is HUGE in my opinion.
Business Manager (Current Employee) – Poulsbo, WA – November 3, 2014
Overall, Forest City is a great Company to work for. They are, for the most part family oriented, and try to the best of their ability to engage their associates in decisions making. They also have great training opportunities, and a good advancement policy.
openness by management to new ideas; appreciative of collaborative work; good pay and benefits.
many areas of the business need to be aligned and run more efficient.
A very easy-going workplace and friendly atmosphere.
Customer Service Representative (Current Employee) – Cleveland, OH – June 17, 2014
A typical workday consists of assisting customers and employees with questions and concerns regarding Tower City Center in Downtown Cleveland, Ohio and also validating their parking on a daily basis. The best part of the job is interacting with the customers. The hardest part is the lack of hours I receive to actually be at work.
Nepotism, lack of quality training, and poor management.
Leasing Consultant (Former Employee) – Honolulu, HI – September 13, 2015
Management was the worst very clickish, a lot of nepotism going on in the company. If you have an opinion, a different point of view or don't mind management taking credit for your ideas then this company might work for you.
They hire unqualified people putting a burden on the qualified employees. I would not recommend this company to anyone.
Leasing/LIHTC (Former Employee) – MA – January 21, 2013
I worked at this company for three years. I worked extremely hard for a new lease up community. The company is great and will take care of you for hard work. The community offices are small teams of employees so like any job you will have a clash in personalities. Great company I left because of the commute was getting to long, but was very happy at FCE.
A job that was a learning experience in and pleasant environment.
Building maintenance (Former Employee) – Cleveland, OH – July 1, 2012
I learned alot at Forest City Enterprises from plumbing to electrical.It was a very hands on job and other than some attitudes of a few higher up that seem to look down on the blue collars employee.Otherwise i would recommend anyone to work for this company.
The assignment ended all too soon and my duties varied quite a bit throughout the assignment. The management and co-workers were the best you could hope for. The hardest part of the job was giving it up. The most enjoyable part was having had the opportunity to work there.
maintenance supervisor (Former Employee) – wv – May 6, 2014
This company only cares about its bottom line while acting like they care about employees and residents. They dont fix major problems and do not want to spend money . All they care about is keeping their hud apartments full. Poor management and employees talk about each other instead of working together. DO NOT WORK HERE!
Art Specialist (Current Employee) – 6871 Ames Rd Parma, OH 44129 – March 15, 2014
I have been an art/dance instructor for Forest City for almost two years, and they have the most wonderful staff who are so kind to the residents. They go out of there way to make the residents feel happy and entertained by offering so many activities for them.
Do your research carefully on this corporation. Start with Ridge Hill.
Asst. General Counsel (Former Employee) – Cleveland, OH – August 13, 2012
Corporation did not reimburse business expenses. Corporation failed to pay bonuses. May not pay relocation so little investment in employee. Ethics represented by the Ridge Hill project and the resulting trial. Do your research on this Corporation carefully.