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Forever 21
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1,270 reviews

Forever 21 Employer Reviews

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Productive work environment
Assistant Manager (Current Employee), Bethesda, MDOctober 20, 2014
Retail can be a hard job at times, especially holidays, but work hard and you can move up.
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fun,fast paced, no growth
Sales Associate (Current Employee), Baltimore, MDOctober 20, 2014
Pros: fast pased, free lunch when on the clock
Cons: management, over working or under working employees
a regular day id open the store by prepping the food. then id ring up customers all day while going back and forth to clean the bathrooms and the lobby where people ate. Sometimes id help the food line if it got busy. id get 30 minute breaks. we also shared the tips we got from customers out of the tipjar with whomever you worked with on your shift. – more... Clsoing required cleaning the lobby bathrooms and the kitchen/ food line area and the back room.Everyone pitched in here. All five guys are different but the management at the one i worked at was not good no were the co workers. the managers would make the schedule and they gave more hours to the people they became friends with in the workplace, because whomever they felt like they could pass time with would be the people they want to work with them on their shifts. this is not to say if you were not good at your job youd get less hours, this was if the managers didnt hang with you outside of work and couldnt make certain jokes and talk to you in certain waysyou wouldnt be on the schedule much, however we wer told it was based on performance. we also had a case in the Five guys i worked in where if you were having any type of relations with any level of management,that your not even allowed to have, that youd get more hours then others and personally, got away with alot like stealing and such.This was only what i dealt with at the location i worked at mid you. other could be possibly much better. – less
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Fun place to work
Sales Associate (Current Employee), Orlando, FLOctober 18, 2014
Pros: fun place to work
Cons: they don't work with other jobs schedules
Customer service, customer service, customer service is very important. The best part is leaving for the day
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Poor working conditions
SALES ASSOCIATE (Former Employee), Pleasanton, CAOctober 17, 2014
Not associate focused at all. Every store looks like a sweatshop. They do not offer that much room for growth and development.
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work day
Stocker/Customer Service (Former Employee), Jacksonville, FLOctober 17, 2014
Pros: i was given great hours. and an easy schedule
Cons: management
I worked various shifts for this Company.

Each day was relatively easy .

if I went in at 5am. I would go to each cash wrap (3)
collect the censors, empty the trash. and dust mop each floor.
there was 2.

then I would go to the stock room and see if there was shipment that needed to be worked on/sorted

shipment came in tuesdays and thursdays
it ranged – more... from 100-1,000+ boxes of clothes make up ext.

I would usually censor or hang clothes.

there would be shifts where I would work with the visual managers on the floor hanging clothes and moving displays/mannequins.

I also worked over night shifts 9:30pm-8am

during these shifts I would help visual managers hang clothes
move displays

my job mostly consisted of organization which was heaven because
I tend to have ocd tendencies
so sorting clothes by color/brand came very easy for me.

nothing about this job was hard.

not even the heavy lifting I did every day was difficult.

The hardest thing about this job was quitting.

I felt that the company didn't know how to constructively
criticize their employees. it was more along the lines of
a manager saying
"hey can you do this for me because
i told this idiot to do it and they couldn't get it right"

I've been asked that by a manager before and I didn't think it was very professional.

I understand that forever 21 is a very popular and upbeat fashion
store but for me it lacked management I felt like i was going to highschool most days and for a 26 year old it got very old. – less
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welcoming but disorganized
Retail Sales Associate (Former Employee), New York, NYOctober 16, 2014
Pros: team oriented
Cons: apathetic coworkers
Great team first attitude but disorganized management. Everyone takes the time to show you new ideas, but too much focus on being trendy. No true identity.
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Busy busy busy!
Store Manager (Former Employee), El Paso, TXOctober 16, 2014
I loved FOREVER 21 but they pay was not enough for the volume I was running. I wanted to move up with the company but the opportunity was not there.
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Customer Servicing
Sales Associate (Former Employee), Las Vegas, NVOctober 15, 2014
Pros: customers, improving skills, learning new skills, employees.
Cons: employees, breaks
I had a great time with the job, it gave me a lot to think about and gave me a chance to train my customer servicing. I like the fact that people would come up to me and thank me for the help that I gave them, they would also tell me that they came to the store just to get help from me. Many of the workers there were surprised that I could read, write – more... and speak Japanese and that gave me a big plus with most of the customers. It was a very active job and it kept me busy, and happy to hear from the people who worked and shopped with the company. – less
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Fun place to work
Retail Sales/Stock Associate (Former Employee), Rosemont ILOctober 14, 2014
Fun place to work. lots of fun clothes and loved the customers.
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Tough environment
Production/Product Development Manager (Current Employee), Los Angeles, CAOctober 14, 2014
It's a great place to advance quickly but management style is very tough and unforgiving.
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FOREVER 21
Head Cashier (Current Employee), Albany, NYOctober 13, 2014
If a person is looking for a fast pace environment, then Forever 21 is the place.
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If you love kids
Sales Associate (Former Employee), Austin TXOctober 13, 2014
If you love kids yelling all day, this is the job for you. If not, then stay very fair away.
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Fast paced and vigorous environment
Floor Manager (Former Employee), Long Island, NYOctober 13, 2014
Serving customers as the seek the help and multitasking in maintaining the sales floor.
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Typical Day
Sales Floor Associate/Stock associate (Current Employee), Willow Grove, PAOctober 12, 2014
Helping customers, stocking shelves and meeting daily goals
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Productive and fast paced work place
Head Cashier/Cashier (Current Employee), Charlotte, NCOctober 10, 2014
I enjoy working at Forever 21. For the most part the customers were the ones that made my experience a great one. My managers and co-workers made the workplace a nice environment. My store manager made all of her employees feel important and ensured us that she was their to help us. November will mark a year that I have been their and I still learn – more... something new everyday.The most enjoyable part of my job is meeting over 300 people a day and knowing that you made their visit worth coming in the store. The hardest part of my job is not being able to give each and every customer that one on one service that they deserved. – less
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Unhealthy place to work
IT Support Manager (Current Employee), Anaheim, CAOctober 10, 2014
Pros: the forever 21 name
Cons: employs are not treated with respect in accordinance with the us standards
Employs are not treated fairly.
Management miss treats staff.
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Usual Retail Job
Sales Associate/Cashier/Customer Service (Former Employee), Lombard, ILOctober 10, 2014
Pros: fun enviorment
Cons: short breaks
This is a good job to have while in school. They're pretty good with scheduling. The workers are the same age for the most part so you will make a lot of friends. It is a fun environment, not many benefits.
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Fun workplace
Sales Associate (Current Employee), Omaha, NEOctober 10, 2014
Pros: grace time
Cons: short break no benefits
Everyone is cool great company pretty easy job no benefits and sucky pay
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Fast paced environment.
Service Clerk / Shipping & Receiving (Former Employee), Los Angeles, CAOctober 9, 2014
Pros: company supplies employees with free lunch and discounts.
Cons: brakerooms where very far.
Working for Forever 21 was a very nice experience. Being able to give great costumer service via phone or email is something that i truly enjoy. I was able to learn many new techniques when sending emails and creating daily reports, and what I didn't know and found difficult my co-workers where more than wheeling to teach me. Learning new things is – more... what made me enjoy going to work. – less
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Fast paced and Sociable
Sales Associate (Current Employee), Novi, MIOctober 9, 2014
During my time at Forever 21, i worked in a fun environment with friendly co-workers and diverse customers. My managers were helpful whenever the store become busy. Overall working for Forever 21 was a great experience.

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