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Forever 21
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1,227 reviews

Forever 21 Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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productive
Sales Associate (Current Employee), Yonkers, NYSeptember 29, 2014
Cons: short breaks
My most enjoyable part of the job is helping out my customers when they need help, when my customers are happy i'm happy.

The hardest part of the job is trying to maintain a clean area while cleaning up after my customers.

My co-workers are very kind and funny, they give off a warm and welcome vibe.

I learned a lot at this job like the customers – more... are always right even when they are wrong and always keep a positive attitude even when I'm having a bad day.

A typical day at work:
Go to the locker room to put my things away
Clock in and wait for the shift meeting
Going what ever room they assign me to
Helping out the customers and keeping the room clean
When the store closes finish my room and help out one of my co-workers hats not finish with their room – less
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I learned how to multi-task and follow the store's directives.
Sales Representative (Former Employee), Raleigh, NCSeptember 29, 2014
I really enjoyed my short time at Forever 21 because everyone from the management to the staff, were very welcoming and knowledgeable. I enjoyed working with the visual manager and creating beautiful floor designs that our district and store manager loved. I was fortunate enough to be trained on every aspect of the store, that It really didn't feel – more... like work but a family. – less
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Sales/ Cashier
SALES ASSOCIATE (Former Employee), Natick, MASeptember 29, 2014
It was a good job at first an a very great experience. I also had the chance to learn how to operate a cash register.
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Okay place
Sale Associate (Current Employee), Garden City, NYSeptember 28, 2014
Pros: no pros
Cons: short breaks
Management team is disorganized.
Co workers are a please to work with.
The hardest part of the job is no coverage so you can't leave the time you suppose to leave.
The most enjoyable part of the job is learning the elements of the clothes and what they represent.
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Forever 21
Sales Associate/Customer Service (Current Employee), Altamonte Springs, FLSeptember 25, 2014
Pros: 10% of entire purchase
Cons: no hours, too much preferrence with certain employees, not enough pay.
Awesome people to work with and understand you have a life outside of work when it comes to availability and making accommodations to work schedule. Yet nearly not enough hours are given and there's a continuation of hiring more associates to deduct employee hours. There's also too much stress and not enough pay, management expects a lot of an employee – more... yet they continuously cut shifts. They also have favorites to whom they'll tolerate misconduct. – less
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Great place to work, lots of room for advancement.
CO-MANAGER (Current Employee), Monroe, LASeptember 25, 2014
A typical day at work includes checking the numbers for the day, checking what the sales goals are and delegating responsibilities to the associates. The hardest part of the job would have to be driving the business even when it is slow. The numbers really reflect the management styles and how well you can drive the business. You could have three customers – more... between three hours and make $750, or you could have 10 customers in two hours and only make $60. It is all about personality and knowing your business and merchandise. The most enjoyable part of the job to me is helping the customers and showing how effective great customer service can be. When the guests are treated well, it shows. It shows in what they buy or how often they come back. Being that I have been with Forever 21 for four years, I seen many guests become regulars and developed a rapport with many of them. – less
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Is an OK retail job
Co-Manager (Former Employee), CASeptember 25, 2014
Very long nights for clean up
Easy management job
Associates can be hard to work with
They focus on more visual verses sales
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a very high stress job
Stock Room Clerk (Former Employee), massachuettsSeptember 24, 2014
a lot of running around in a stressful environment
i learned various customer service approaches
management was very organized
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I like the work hours.
Warehouse Clerk (Former Employee), Los Angeles, CASeptember 24, 2014
Pros: n.a
Cons: good lunch breaks.
I like the people i worked with. I learned new warehouse skills. it was kind of tough to load up the trucks with no a.c.
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Never working there again
Stock Associate (Former Employee), Monterey, CASeptember 24, 2014
managers were very unprofessional. it was too stressful not because of the work but because of the people
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favoritism
Sales Associate (Former Employee), Cerritos, CASeptember 23, 2014
Pros: workers, ability to showcase fashion
Cons: management
-co workers were amazing
-made work fun everyday
-got off super late
schedule was always 6:30pm-? <--- literally has a question mark
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fun managers always supportive.
Stockroom Lead (Former Employee), Elmhurst, NYSeptember 22, 2014
Pros: the mall closes on some holidays and management are supportive with your schedule
Cons: hourly wage is low, no store meeting
overall is a good company to work for is what you expect from retail, the age of people makes it easier to communicate and to work together they know why they are there for
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very productive area of work.
cashier (Current Employee), New York, NYSeptember 21, 2014
overall working at forever 21 is a learning experience everyday. you deal with different people on day to day basic.
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fun and easy going place to work, with cute clothes with affordable prices
Sales Associate (Former Employee), Anchorage, AKSeptember 20, 2014
Pros: got 15 percent off regular priced items
Cons: not having anyone to relieve me for my break sometimes
Typical day at work would be to organize, stock, and watch over the fitting room.
I've learned more about clothing and how to mix and match clothes together.
The managers were very nice and understanding. They were organized and worked well together.
My co-workers were very easy going and trained me well my first days of work. Everyone got along.
Hardest – more... part of my job was probably dealing with very upset customers, and the most enjoyable part of it was getting to meet all the people I've worked with and the experience I've learned. – less
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Productive and somewhat fun
Sales Associate (Former Employee), Jersey City, NJSeptember 20, 2014
A typical day at work would require long hours of standing, attending rude customers and having to keep a tidy store under a certain time frame.
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An Unorganized & Unprofessional Workplace
Sales Associate (Former Employee), Johnson City, TNSeptember 18, 2014
The managers at this store were very hard to communicate with, and were not open to change at all. Any suggestion about how to make things easier or more productive were ignored. The co-workers who had been there for a long time were not polite to new co-workers. The most enjoyable part of the job was getting to talk to customers and helping them find – more... what they were looking for. – less
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Drama
Sales Associate/Cashier (Former Employee), Metairie, LASeptember 18, 2014
great team and manager
busy on every shift
plenty of work to do to make the shift to go by
to many girls in one store lots of drama
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Retail
Visual Merchandising Manager (Former Employee), LouisianaSeptember 17, 2014
Awesome for a college student! Resets are until 4:00 a.m. depending on mangement. Not fun.
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Productive and exciting workplace
Sales Associate (Former Employee), Tampa, FLSeptember 16, 2014
Pros: $1 pretezels on tuesday and thursday, store discounts
Cons: short breaks, overworking
Always challenging ourselves to meet our amount of money. My co-workers were great to work with, everyone was always willing to help one another better ourselves. The hardest part was getting people when they were stealing at the store.
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Fashion-forward and fast growing company
Store Manager (Current Employee), Yorktown, NYSeptember 15, 2014
A typical day at work includes following responsibilities:
• Verify petty cash, check deposit bags and make change order in the morning;
• Set up touch base, zone chart for employees for a day, and schedule meal breaks;
• Partner with Visual Co-Manager to set up projects and goals for each employee;
• Provide the exceptional customer service to every – more... customer, every time.
• Do hourly sales reads and communicate goals to the team;
• Micromanage sales-associates to make sure everyone meets company standards;
• MOD the sales floor and run go backs;
• Have coaching moments with employees to improve their skills and expand their knowledge. – less

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