A typical day, involves customer service, inbound calls, and numerous emails regarding customer accounts.
Manage the process of orders from order entry through shipment of the labels.
worked with 5 other Customer Service Representatives, varying in age and culture.
The hardest part of the position, are the things out of our control, for instance quality issues, and issues in the press room.
It is my responsiblity to be the liason between the press room and the customer.