Good place to learn and work
Network Technical Support Engineer Assistant (Former Employee) – Hays, KS – October 24, 2013
I am a student assistant of the CTC (Computing and Telecommunications Center), my typical day at work was check the issues report e-mail, report them to engineers and assist the technical engineer in troubleshooting network issues everyday after class except weekend.
I learned new way to establish campus access layer network, and how to fix the access problems in different ways.
I learned more knowledge about Cisco routers, switches, and firewalls such as how to configure the EIGRP in an effective method, how to configure the ACL to make sure the network was security.
I learned how to maintain the Netlab System which can help student practice Cisco configure commands on Cisco routers and switches through campus network.
I learned how to cooperate with American co-workers.
I practiced my English communication skills well.
My co-workers are come from different countries such as China, Korea. Of course, most of my co-workers are Americans.
The hardest part of my job the was to troubleshoot the emergency network issues such as the fix the shut down campus network at Friday night.
The most enjoyable part of my job is to learn different way when using router or switch protocols such as STP, VLAN, TCP/IP, EIGRP, OSPF.