Housekeeping-Porter (Former Employee) – Fountain Hills, AZ – April 28, 2017
I was there for a short time, but I enjoyed the part of cleaning the casino, and most of all interacting with the casino guests listening to what they have to say about gambling, sometimes good sometimes bad.
Drop Crew (Former Employee) – Fort McDowell, AZ – April 11, 2017
A typical day at work was two different jobs. what i learned was to empty monies from slots, and process the monies.Management was good.The hardest part of my job was lifting buckets of money, most enjoyable part was the challenge.
Fun, great people working there. Management lacks communication
Barback/Bartender (Former Employee) – Fountain Hills, AZ – September 20, 2016
The nicest people work there, not all are nice. There can be a new thing to see any day, theres an older crown wich makes things calm and slow. Weekends get a bit more busy, but sundays would be the busiest. Supervisors are great help when busy, but dont communicate on all decesions made. Customers are always nice and older.
I.T. Infrastructure Technician (Current Employee) – Fort McDowell, AZ – February 18, 2016
We start the day with a quick look at emails to see if any others have need of help with issues from night shift. We then prepare accordingly to address any issues that were left from 2nd shift. If no issues we begin with our projects. One major duty we have is taking on calls from customers and trouble shooting all issues related. One of the hardest parts here is not having enough time in the day. Here there is always something to do, and always something new to learn. I believe that's one of the joys here. Never stop learning, never stop working.
Always something new to learn.
Not enough time in the day to finish certain issues.
Inspector/Surveillance Officer (Former Employee) – Fort McDowell, AZ – November 21, 2014
No one was on the same page, supervisors didn't agree, limited room for growth. Don't have any positives to say. jdlkjlsdkfjlkdsjflkja dsfkdjfl sldkjfljdfljldkc lkjclkdj ljdlkjlkjsdlfkjlkdjlkjf ljdlkjflkjlk
Vault Cashier-Lead (Current Employee) – Fountain Hills, AZ – August 3, 2014
See many customers some nice some trying to get things free. I have learned people will say anything to get their way. Rules are rules consistency is not high on the list here. Most co-workers are team players a few are not and that makes for a long day. Hardest part of my job is getting close to the seniors because no one lives forever. Management does have Favorites and do not always keep their word. I enjoyed getting to know my customers. I joke around and have fun with them as if they are family. I live 60 miles one way the road is a bit dangerous. No public transit. Many of my customers offer me a room or to take care of me when I get sick, This is very touching!
Very hot and humid in building.No comunication between departments.
Poker Cage Supervisor (Former Employee) – Fountain Hills, AZ – July 31, 2014
I was Responsible for overseeing and operating the Poker Cage and Vault daily activity and staff,ensuring accuracy and integrity of the paperwork completed by each cashiers preparation of daily Blackjack,Poker Cage and House Jackpot deposits. I learned how to have great customer service to guest and co-workers. The hardest part of the job was dealing with the quest at time and the most enjoyable part of the job was my co-workers and guest I had work there for 14 yr you get to know a lot of people
Bingo Runner/ Caller (Current Employee) – Fort McDowell, AZ – August 31, 2013
A typical work day as a bingo runner starts off with a lot of counting. First, your bank then all the papers for the day. Once all that is done, it's time to make some sales. You get to know some of the customers so well that without even having to ask you can have their papers ready and they have your money ready. With a big smile and sometimes even a hug they greet you right away, excited to see you. I've learned a lot not only from the people I work for but the amazing people I've got to know as customers and friends. A place like this teaches you how to provide excellent service, deal with large amounts of cash, and work as a team. The management is terrific and tries its best to take care of each employee's need. The hardest part of the job is the running if you do not feel so well. The best part would have to be the people you come in contact with each day.
Dual Rate Supervisor (Current Employee) – Fountain Hills, AZ – October 16, 2012
I have learned everything there is to know about poker and running a poker room. When I walked in I could barely deal poker. After 6+ years, I am confident in my skill set to run any poker room in the United States.
poor location, lack of business, disconnect between management and the real issues.