A typical day involves: 75% Employee relations, gathering facts and details to resolve issues, and providing guidance to managers and employees to resolve those issues. 20% Drug testing.
I've learned how to stay neutral when resolving employee relations issues, leading investigations, coordinating appeals, and talent acquisition.
I enjoy working with all my co-workers.
The most enjoyable part of the job is making a difference, helping resolve issues to increase employee morale, and make customers happy.