DOCK WORKER (Lead) (Former Employee) – Charlotte, NC – August 23, 2012
I worked at forward air solutions for almost two years, one year the first time and 4 months the second time, and the reason I left the first time was because the management was terrible, and the second time my wife was put on bedrest and they told me that work was more important than that....
Customer Service Representative (Current Employee) – Denver, CO – February 26, 2016
Great place to work, learning new ways to do things everyday. Coworkers are hardworking and motivated, generally nice people. If you put in the time, there are benefits and chances to advance. Overall a nice place to work.
work a set schedule, benefits after 60 days, good people.
some people have a bad attitude, which can be found in almost all fields of work.
Office employee (Current Employee) – Alaska – November 12, 2015
This growing company has the ability to be top notch. Although they promote the idea of developing employees and being a family, it is far from the case. Many employees routinely work 10+ hour days.Some in this company are on mandatory 11+ hr shifts, 5 days a week with no OT and expected to be on call over the weekend. Vacation and time off isn't respected and you are expected to answer calls/emails then too. No consideration for personal time or family at all. It could be a great company, but make sure you don't have a life. Also, many of the women at the corporate office are a nightmare to deal with. Unprofessional and plain rude. When you have to spend long hours at work and also have to deal with rude co-workers, it makes for an extremely poor work environment. Shame on this company for allowing this. It is not a secret, but it is ignored and swept under the rug. It is all about the almighty dollar for those making it.
This company does have great benefits for employees. I do love the work I do. It was hard at first though as they don't have a great training program in place. I'm at a smaller terminal so I don't feel like there is much room for advancement unless I'm willing to locate, which is not an option for me.
Driver (Current Employee) – Halethorpe, MD – January 25, 2016
Employees could be a little more attentive in caring for trucks, besides that everything is great. I've worked with some very nice people there. Working with pleasant people makes the time go by faster.
Loader/Unloader (Former Employee) – San Antonio, TX – August 12, 2016
The job isn't hard. You take the boxes that go to your stores and palletize them then wrap. Management is lazy, they work you like dogs. You don't get any breaks and only 30 minute lunch. They have you work on Fridays but have you put Sunday's dates on paperwork because the shifts are only supposed to be Sunday- Thursday. Everyday you work anywhere from 10-16 hours. They don't care about you, you're just a number to them. In October you work 7 days a week until the new year. They want to write you up for anything
Delivery Driver (Former Employee) – Baltimore – October 2, 2015
Cons: Hours arnt set, come in at different times everyday/week, never have the same route, you work 10-14 hours a day only get paid for 8 hours (140-180) a day depending on what type of license you have. After peak season you'll only get 2-3 days a week. Bosses do underhanded stuff.
Pro's. You'll have benefits It's a good job to hold you over until you have something else
Executive Asst to Sr VP and GM (Current Employee) – Humble, TX – August 4, 2015
Management is un-supportive. There are employee incentives for all employee's, except for office workers. There is no room for advancement. Benefits are good for my family and I. Management micro-manages, which means there's are always interruptions and that makes it difficult to get tasks completed.
Great employees to work with, but no room for advancement. great way to get experience driving a forklift and learn how to move boxes to the right door. they use airport codes for different places all over the US. the management was okay but not the best. hardest part of the job was not to hit any of the freight. the most enjoyable part meeting new people you work with.
Job Is good the pay not so much so. A typical work day is not hard you may find yourself leaving work early getting about 38 hours at the max a week. The environment is ok as far as being around your co-workers. Some of the people were very nice and kind, overall good job like I said pay should have just been a little more to compensate for not getting forty hours a week.
Spotter (Former Employee) – Kings Bay, GA – May 5, 2016
I liked the work I did, because I don't mind working hard and at a fast pace, However the Management was always to busy to listen to you or help when needed and there was a lot of drama among some co-workers, which made it stressful many days, I wish I would have been able to stay longer, however they cut everyone's days back to 2 days per week. The drama I was able to tune out, I went to work on time and did my job and again, I welcome hard work!
Office Administrator/Admin Asst (Former Employee) – Cedar Rapids, IA – May 22, 2015
I perhaps am not the best reviewer - they have left me with a terrible bad taste in my mouth.
It is the most top-heavy company I have ever had exposure to and misfortune whereby to be employed.
There are several, many in fact, great people who are being professionally abused and mistreated, completely under appreciated by this company. But the medical benefits were worth the torture up to 10 years for me.
The hardest part of the job: big business politics within a small business.
The best part of the job: customer service-developing a personal relationship with those whom we served-made ALL the difference for them and us.
This company could be ran a lot more efficiently. The drivers are suppose to get to places on time and unload ontime but since everything is wrapped so loose your gonna spend time at almost every stop picking up cases.
decent pay check, good benefits, paid weekly
unorganized, trucks loaded bad daily, equipment brakes often
Dock Worker/Forklift Operator (Current Employee) – Carson, CA – July 19, 2015
Good benefits, flexible schedule. Great training, there's really not much else to say about this company. They don't respect employees well Management work for warehouse worker pay. Lack of employee recognition, lack of management support one mistake and it ruins your career
Air and Ocean Imports Manager (Former Employee) – Grapevine, TX – February 9, 2016
Data Entry, phones, filing, create and implement Customs documents, create and modify daily/monthly reports for our customers and management, ensure all import cargo meets custom regulations and requirements for proper release of cargo. This was our daily process until they let us all go after training their employees. Towne Air was my life. I enjoyed that company and I will miss them dearly.
plenty of work for us
they let us all go after we trained their employees
Dock Worker (Current Employee) – Jamaica, NY – July 14, 2016
I sort load and off load freight I learned how to organize and recoup damage freight management is very helpful and hands on if needed co workers are great hardest part of the job is dealing with climate completing all my work
The temperature was pretty hot all the time but the work was manageable.
Loader/Unloader (Former Employee) – Jeffersonvlle, OH – July 28, 2016
It was good because i lived so close and i knew many of the co-workers. Work environment was okay. The management seemed as if he didn't care about our voice as a shift, but work was still done and done well.