Office employee (Current Employee) – Alaska – November 12, 2015
This growing company has the ability to be top notch. Although they promote the idea of developing employees and being a family, it is far from the case. Many employees routinely work 10+ hour days.Some in this company are on mandatory 11+ hr shifts, 5 days a week with no OT and expected to be on call over the weekend. Vacation and time off isn't respected and you are expected to answer calls/emails then too. No consideration for personal time or family at all. It could be a great company, but make sure you don't have a life. Also, many of the women at the corporate office are a nightmare to deal with. Unprofessional and plain rude. When you have to spend long hours at work and also have to deal with rude co-workers, it makes for an extremely poor work environment. Shame on this company for allowing this. It is not a secret, but it is ignored and swept under the rug. It is all about the almighty dollar for those making it.
Loader/Unloader (Former Employee) – San Antonio, TX – August 12, 2016
The job isn't hard. You take the boxes that go to your stores and palletize them then wrap. Management is lazy, they work you like dogs. You don't get any breaks and only 30 minute lunch. They have you work on Fridays but have you put Sunday's dates on paperwork because the shifts are only supposed to be Sunday- Thursday. Everyday you work anywhere from 10-16 hours. They don't care about you, you're just a number to them. In October you work 7 days a week until the new year. They want to write you up for anything
This company does have great benefits for employees. I do love the work I do. It was hard at first though as they don't have a great training program in place. I'm at a smaller terminal so I don't feel like there is much room for advancement unless I'm willing to locate, which is not an option for me.
Job Is good the pay not so much so. A typical work day is not hard you may find yourself leaving work early getting about 38 hours at the max a week. The environment is ok as far as being around your co-workers. Some of the people were very nice and kind, overall good job like I said pay should have just been a little more to compensate for not getting forty hours a week.
Air and Ocean Imports Manager (Former Employee) – Grapevine, TX – February 9, 2016
Data Entry, phones, filing, create and implement Customs documents, create and modify daily/monthly reports for our customers and management, ensure all import cargo meets custom regulations and requirements for proper release of cargo. This was our daily process until they let us all go after training their employees. Towne Air was my life. I enjoyed that company and I will miss them dearly.
plenty of work for us
they let us all go after we trained their employees
Needs Equpiment repaired, and work professionals, not tempts.
Quality control Scanner (Former Employee) – Des Moines, IA – October 12, 2016
The people that were there for years to work with were great, all the tempts they hire make it impossible. The Headquarters allows no funds to repair equipment for years, its falling apart as far as equipment goes. More is spent monthly on truck washing than several years total on equipment maintenance.
Customer Service Representative (Current Employee) – Denver, CO – February 26, 2016
Great place to work, learning new ways to do things everyday. Coworkers are hardworking and motivated, generally nice people. If you put in the time, there are benefits and chances to advance. Overall a nice place to work.
work a set schedule, benefits after 60 days, good people.
some people have a bad attitude, which can be found in almost all fields of work.
Great employees to work with, but no room for advancement. great way to get experience driving a forklift and learn how to move boxes to the right door. they use airport codes for different places all over the US. the management was okay but not the best. hardest part of the job was not to hit any of the freight. the most enjoyable part meeting new people you work with.
This company could be ran a lot more efficiently. The drivers are suppose to get to places on time and unload ontime but since everything is wrapped so loose your gonna spend time at almost every stop picking up cases.
decent pay check, good benefits, paid weekly
unorganized, trucks loaded bad daily, equipment brakes often
Its a fast paced work environment, it is also an competitive place to work .
Dockworker (Current Employee) – Rochester, NY – October 11, 2016
A typical day at work for me consists a lot of hard work ,dedication and being physically & mentally fit. You learn a lot working together , me myself have learned a few things like listen more or just learning to compromise on certain situations.
Spotter (Former Employee) – Kings Bay, GA – May 5, 2016
I liked the work I did, because I don't mind working hard and at a fast pace, However the Management was always to busy to listen to you or help when needed and there was a lot of drama among some co-workers, which made it stressful many days, I wish I would have been able to stay longer, however they cut everyone's days back to 2 days per week. The drama I was able to tune out, I went to work on time and did my job and again, I welcome hard work!
Great company to drive for, not pressured to go anywhere I am not comfortable taking a truck, management is fair and would not ever leave if not for the fact I am looking to quit driving a tractor trailer.
Horrible Place for Truck Drivers who are Owner Operators
Owner/Operator (Current Employee) – Ohio – April 5, 2016
Not enough loads for the owner operators in ltx. This company tells you drivers will get no less than 2,000 miles per week, but taht is not the case for at first 5 to 6 months of the year. Drivers have told me that starting in july through the end of the year you will get more miles than you want, but the 1st part of the year drivers will starve.
They also don't pay tolls and scale tickets in a timely manner. I have tolls and scale tickets from over a month ago that are still not paid even after calling them multiple times. Their fuel surcharge is also a joke.. Fuel surcharge is like $.05 Cents/per mile.
They also won't pay you for sitting and waiting when there is a problem with their trailer. I was tied up two days because of a problem with their trailer and they told me they don't pay owner operators for sitting and waiting. I took their trailer to the shop and waited a total of 8.5 Hours, went home and came back and waited more time, then went to load again and the trailer was rejected again. Three weeks later and I still have not been paid and was just told if I was a company driver I would have been paid by the hour for my time, but since I am an owner operator forward air does not pay for that.
I am waiting for a call to leave this company any day now..
Stay away from forward if you are an owner operator they don't care about us!!!
NOT ENOUGH FREIGHT, LOW FUEL SURCHARGE, HORRIBLE HOME TIME OUT 14 DAYS, NO LOADS TO GET YOU HOME AND DON'T WANT TO PAY MILEAGE HOME, HORRIBLE MANAGEMENT
The temperature was pretty hot all the time but the work was manageable.
Loader/Unloader (Former Employee) – Jeffersonvlle, OH – July 28, 2016
It was good because i lived so close and i knew many of the co-workers. Work environment was okay. The management seemed as if he didn't care about our voice as a shift, but work was still done and done well.
Dock Worker (Current Employee) – Jamaica, NY – July 14, 2016
I sort load and off load freight I learned how to organize and recoup damage freight management is very helpful and hands on if needed co workers are great hardest part of the job is dealing with climate completing all my work
Executive Asst to Sr VP and GM (Current Employee) – Humble, TX – August 4, 2015
Management is un-supportive. There are employee incentives for all employee's, except for office workers. There is no room for advancement. Benefits are good for my family and I. Management micro-manages, which means there's are always interruptions and that makes it difficult to get tasks completed.