Thank you for your review and we’re so glad you enjoyed your internship with us. We wish you the best in your career.
Thank you for the review. Diversity is definitely an important issue for Forward Service Corporation, too, and we are proud of being an Equal Opportunity Employer. In both our services and staff, we work with people regardless of race, age, gender or other categories. Our management team is 10% minorities and 79% women. We also employ veterans and people with disabilities. We hire a diverse workforce to serve our diverse customer base and are proud of our staff.
Thank you for taking time to post a review. We want to make your and every employee’s FSC experience great and you’ve provided us with some valuable information here. Turnover and training are two key issues that we’ve been tackling. The intensified new worker training for Wisconsin Works includes the state mandated training and a series of workshops and training from FSC staff on purposeful interviewing, developing Employability Plans, and other tools for our staff to help customers. We are sorry that you didn’t enjoy your experience. We have developed our Leadership Academy and supervisory training so we can deliver quality supervision across the organization. Our goal is to develop great leaders at every level of Forward Service Corporation.
Thank you for your review and for your work at Forward Service Corporation. We're so glad to hear that you enjoyed the job and helping our customers reach new heights. We wish you all the best in your future professional life.
Thank you for taking the time to write a review. We’re disappointed that you didn’t enjoy your employment at Forward Service Corporation, but it doesn’t sound like it was a good fit. We have been improving our training offerings for our staff to help them understand W-2 policies and procedures, as well as the skills needed to work with customers. Knowing how intense our work can be, Forward Service Corporation encourages its employees to take their breaks and would never ask a non-exempt employee to work after hours without pay. That is patently unfair to a staff member and illegal. Forward Service Corporation abides by all state and federal laws. We have more than 300 employees and value the support, professionalism, and help they provide our thousands of customers.
Thank you for taking the time to write a review. Staff training has been a critical issue and we have taken steps to address it for incoming team members and management. We have been training supervisors through our Leadership Academy and have recently retooled W-2 new worker training so we don’t repeat your experience. We have also introduced a mentorship program to pair new staff up with more experienced peers to help them navigate the complicated policy issues with W-2. We wish you success in your future.
Thanks for taking the time to leave us a review. We do understand the concern about training and have been steadily increasing the instruction for all of our staff. We have a job developer certification course that includes both program-specific information and general principles for approaching employers with solutions. Admittedly, we grew very quickly and may not have kept pace, but we have implemented many development opportunities for staff across the organization. Best wishes for your future.
Thank you for taking the time to write a review of Forward Service Corporation and we’re sorry this wasn’t the right fit for you and glad you enjoyed working with our customers. We understand that the numbers portion of W-2 isn’t always the most exciting part of the program. However, it is a very important element. We have to make sure that we serve customers by getting them jobs and reporting that to the Wisconsin Department of Children and Families. DCF rightly expects us to perform when they selected us to provide W-2 services. We also take your comments about training to heart because we want to put all of our staff in a place to succeed. This is why we revamped our whole onboarding process for W-2. New W-2 staff now have complimentary training to accompany the mandated state training. So far we’ve been hearing great things from the staff about how it is equipping them with knowledge about policy, computer procedures, and the soft skills required for working with customers; they also appreciate the supportive element of this training as they move along together. We had some bumps in the road with our rapid expansion, however we have also taken many key steps to provide staff with the tools they need to provide our customers with outstanding service.
Thank you for taking the time to post a review. We have many satisfied employees who make a difference in our customers’ live every day. We understand that you did not enjoy working at Forward Service Corporation, we are sad to hear that, and wish you the best in finding a career you love.
Thanks for your review – especially from a FSC veteran. You’re absolutely right about the feeling when a customer gets a job; it’s a real life changer. Best wishes for your future at FSC, we’re so happy to have you on our team!
Thank you for taking the time to review Forward Service Corporation. We certainly do not want and would not allow our staff to work at home and go unpaid. We are a non-profit organization, so our job is definitely not about making money. We enjoy 36 years of experience in providing services to lower income Wisconsin residents and stand on our record of achievement. The customer is at the center of everything we do and we helped almost 5,000 people get jobs last year, with many more coming in 2015. It sounds like this was not a good fit for you and we wish you the best in your future.