May 26, 2015
We are so glad that you enjoyed working with our W-2 team in Madison/Dane Co. Thank you for your comments.
May 26, 2015
Thank you for taking the time to leave a review and bring some issues to our attention. We are sorry that Forward Service Corporation did not match your expectations as an employer. We do realize that workload has been intense in Dane County and we have been hiring additional staff for some months now to help relieve the pressure on everyone. It’s still a work in progress with the extensive training period for the Wisconsin Works program, but we expect this to have a demonstrable impact soon. We have hired more than 80 people in the last 4 months and in addition to the state's New Worker Training, we have also been putting them through our Human Resources and Leadership Academy sessions.
May 26, 2015
Thank you for posting this review and pointing out some ways that we can improve the Forward Service Corporation experience for you. We know that the workload in Dane County has been heavier than anyone wanted and we’ve been hiring a number of additional staff to lighten the load for everyone. We have also developed a new training plan for all new staff in Wisconsin Works that includes both program policies and the many other skills that go into good customer service, as well as a greater mentorship role for experienced staff to help new members of the team. We definitely want you to feel supported and realize that this is an anonymous forum, but would welcome the chance to talk to you if want to contact our Human Resources department.
April 9, 2015
Sounds like there are too many issues with this place. They need to lose there contracts and end all these issues there. That place is a joke an if you work there and think your lucky joke is on you. Get out.
January 24, 2015
I agree 100% with HORRIBLE. top management never met with me and ask my side of the horrible story my so called team lead said. after working there for yrs and was hired to come with FS when they got the contract, but after everyone was training I had poor work performance. but 2-3 other workers were also let go after the company had no need for them under the whole "poor work performance". after I was so relieved to be let go (sad but true) I heard what a terrible company they were to work for. as far as I heard there is a lot of unemployment being paid out for their bad decisions.