Program Staff (Former Employee), WI – July 21, 2014
Cons: lack of support from supervisor/management
I would highly NOT recommend this company. The retention rate is ridiculous (under 70%) but they can’t figure out what is going wrong! Well let me tell you. Lack of properly trained supervisors. They promote from within, and it doesn’t matter someone’s experience. I was an outsider with extensive experience in the job that I was doing, however they – more... gave the team lead position to someone who is young and had no experience in it and had only been with the company six months. They provided her with no training to be a supervisor. There are too many layers of management and there is a huge disconnect between program staff and management. Management will come to the building that I work at, and not come around and talk to the staff that is working there. There is no appreciation from the middle management for the individuals working on the front lines. The benefit package is awful, not family friendly. You get 6 holidays and your PTO (vacation/sick time) is all in 1 account. So if you have kids and they are sick, you will never build up time to take a true vacation. The CEO/COO seem like they care, but they are too far disconnected from the program staff. You can talk and give a big show, but actions speak louder than words! I am so glad to no longer be affiliated with this company! – less
W2 Caseworker (Former Employee), Sheboygan, WI – February 10, 2014
Did this job for years,they came in Jan. 2013 changed everything on our day to day bases.They could have given us heads up but didn't I worked in 2 Counties and asked for help 4 times to my team lead, supervisor, and district manager not one person helped just took pleasure in making me cry. All they did is make my job harder and then blame me because – more... I wasn't on top of things. We started the new year with no phones, no computers, no office equipment, and 1 certified FEP, but still had our on going customers to serve and they expected that also. Team leader is to young, as they say wet behind the ears thought she knew more than me, after many yrs, she was in this job about 1MONTH!! I would never suggest ANYONE in ANY POSITION to work for this company.They are not family oriented, and talk about the good benefits (NOT) they are just down right HORRIBLE – less
This is a horrible place to work. There is very little support from management, pressure to achieve, and a heavy workload.
FEP (Former Employee), Marathon County – August 28, 2013
Pros: very few with the exception of co-workers, most of them are wonderful and really have their heart in their job.
Cons: pressure and little support from the top. the expectations are extreme.
Please don't use the job description as a guide for your job. At this place you must learn all the state regulations regarding W-2 and CARES, this takes weeks to learn. They have an inexperienced director who has no knowledge of what is required. The staff is way too young and are promoted way too quickly. If you want to apply ask for an accurate description – more... of the job. Wood County has the same job open for more money and their job description is extremely accurate. And by the way the benefit plan is horrible, if you leave with accrued vacation, you lose it. They do not pay out. You don't even get the day after Thankgiving off.
This is a State contracted position with no guarantee of the contract continuing. – less