Pool Server (Current Employee) – Beverly Hills, CA – June 13, 2014
The Four Seasons Los Angeles has been a wonderful hotel to work for. I have learned so much about customer service and what it means to give quality 5 Diamond status service. My managers are supportive and willing to help. The hardest part of my job would have to be the extremely long days. Working outside by a pool can be tiring in itself, but for 8 hours (most of the time longer during the summer season) can be overwhelming.
Co workers were very helpful and took every moment to train you. Management was always amazing and relationships were built and still respected. The guest made you feel like you weren't at work and were patient if needed. Working for Four Seasons was a short experience but wonderful.
I interned at four seasons for three months in the fall. I have never worked at any business with such an upbeat attitude. The work is fast paced and you stay busy, but you hardly notice because the people who work here are just that much fun to be around.
It was a fun and organized place until new owners took over
Teacher's Assistant (Former Employee) – Philadelphia, PA – December 3, 2015
My day consisted of helping and caring for students in the room I was assigned to. Cleaning and helping the teacher with assignments. While I was employed at four seasons daycare I learned patience and how to really care about the toodlers and their well being. The management was great and the hardest part of my job was leaving work because I really missed the children. The most enjoyable part of my job was working with the children and the teacher in my room.
Good place to work
no health care benefits, pay wasn't enough, new management
Receptionist (Current Employee) – Baltimore, MD – December 2, 2015
Some work days can become very chaotic due to lack of communication and team work among employees. I've learned to always stay calm and professional in a fast paced environment and to always offer my fellow co-workers a hand if needed. The managers would always change ways to get the job done faster but sometimes the employees don't always agree with the new changes or ideas. I would always try my best to adapt to new ideas in the work environment. The hardest part of the job would be standing on my feet for 8 hours straight and to always make every customer satisfied with the service provided. I've also learned that it is very important to never argue with customers to and try to take the time to understand their situation to come up with solutions. What I love most about my job is the fact that I get to meet a lot of people from different parts of the world.
Manager/Supervisor (Former Employee) – Chicago, IL – November 24, 2015
Hospitality Management Experiences Plan and direct operations of all departments. Evaluate changes and guest needs and insure fulfillment Monitor and maintain financial performance Responsible for overall guest satisfaction Resolve guests problems Conduct daily standup meetings with stuff especially during shift changes Oversee employees to insure provision of quality service
Business Owner, Bookkeeper, Sales Manager (Current Employee) – Butler, AL – November 10, 2015
I do it all and I am my own boss. There is no over-head for me since I own the business and do it all myself. The most fun thing about my job is seeing all of my new, and regular customers each day. I love working here, I am just ready to move on to a new chapter in my life.
I worked at the Four Seasons in its first summer in Baltimore. I'm sure much has changed, but while I was there, there were issues with various levels of command. At times I found myself answering to 3 or 4 people simultaneously.