Turndown Attendant, Housekeeping (Former Employee) – Kailua-Kona, HI – September 30, 2013
My typical day at work would be going into work early, getting ready, getting something to eat, and hearing our briefing from our housekeeping managers. Then going out into our area and starting our job. I have learned many thing's at Four Seasons. I learned how to clean rooms in a timely manner. I didn't do the whole cleaning set-up, just a fast sweep of the room to clean, and organize the guetst thing's. I also learned how to work things out on a iPod for the job. I also learned how to fold a towel in a different style. The management team was really friendly and supportive in what they did. They always did there job well, and always tried there hardest to get there work done and to also help us out when we needed it. They were also fun to be with. They were the kind of managers that were stern, but were nice to be around. My co-workers were really friendly. They always helped when help was needed. They were always in happy and high spirits when coming into work and also leaving. They were always a joy to be around. I would say the hardest part of the job would be making the couches into beds. Not the pull out one because they were easy, but the one's where we had to make. I wonder why they don't just make the putt out beds. They look nice, and there easier on the workers. I would think that the most enjoyable part of the job was being with the co-workers. I am a very shy person. So being with them and opening up was making the job more happier. Also, making the guests happy. Seeing them happy was probability one of the enjoyable parts because I felt like I did somethingmore... good. Like I made someone happy today. I didn't really care for the tips, I was just happy thinking about how the guests would feel when they come back to a clean room.less
Free lunch, and dinner, internet use, locker room and showers.
Having to clean the rooms in 10 minuets. We should of had 15 minuets.
Head Concierge & Residential Manager (Former Employee) – Houston, TX – March 19, 2017
Good place to start a career. Four Seasons promotes from within, offers free lunch, free dry cleaning of uniforms, 401K, ample vacation and free stays at other Four Seasons. It was an excellent experience. Because of the people you meet from all over the world and daily tasks you leave ready to tackle the world.
employee cafeteria offering free lunch, free stays at other Four Seasons Hotels
SPA ATTENDANT (Former Employee) – Westlake Village, CA – February 18, 2017
Most departments in the hotel have friendly co-workers but not in the spa department. In the spa department the other employees spoke to me in a derogatory manner. They were so mean and honestly even made me cry. I was so surprised because HR kept saying how everyone is nice. They don't work in team and always come into work with a bad attitude. They hate their jobs. Spa management does do anything. They never help or check up on the team. You will barely seen them on the floor.
Free lunches. Comp hotel stay.
Hostile environment in the spa. Lack of human in humam resources. Not a real open door policy.
Four Seasons is the best in the hospitality business. They hire top talent and compensate accordingly. This makes it highly competitive and only a small percentage will move up in the company. Promotions are based on who you are friends with rather than experience, education, or even performance reviews. This company is great for single people who don't mind the lack of work/life balance and the long hours. Those with families don't usually stay with the company for long. The compensation, benefits and experience gained make employment here worthwhile even if just as a stepping stone towards better opportunities.
Could be a great place if management was more professional
Communication Agent (Former Employee) – Manhattan, NY – February 9, 2017
Management only criticizes you but doesn't give you good feedback if you've done something right. Human Resources is unprofessional by giving attitude when you request something simple like a letter of employment. They do no give the tools needed to do the job and criticize you when something fails. Some managers appear to be high on drugs.
Comp nights are hard to come by, no room for advancement
Great work environment, good place to learn and expand your career
COMMUNICATIONS AGENT (Current Employee) – Vail, CO – January 12, 2017
My Job here was communicating with others my whole 8 hour shift (guest, future guest, department managers, co-workers from all departments in resort,etc). Typically it was a very good work environment co-workers and managers were respectful to one another. Every single day i learned something new, I feel like the best part about my job was being able to interact with so many different individuals and learning different things from them.
Great co-workers, poor management, great experience
Receptionist (Former Employee) – Baltimore, MD – March 22, 2017
The culture among peers is very positive. Managers do execute their duties and depending on the are you work in you may experience a more hostile manager which isn't rare in hospitality. The four seasons does provide opportunities for you to make more money by being able to work or cover in other areas.
Am/Pm Attendant (Former Employee) – Philadelphia, PA – February 10, 2017
A Sunday would be a crunch day and every one would be rushing around to get finish of course it would be a big check out day and when one got finish they would help the next person until we all was done great place to work if I'm not working when the new building over the new Comcast building open up look forward to putting in a application
Chef de Partie (Current Employee) – Westlake Village, CA – January 12, 2017
The Four Seasons is a great place to work. It's where people come to vacation. The grounds are beautiful and the staff is very friendly. The motto there is to treat others as you want to be treated and it is very highly suggested to chat up your co-workers. Unfortunately the hotel isn't the most busy so it's either feast or famine as far as work schedule.
Catering Sales and Banquets Internship Program (Former Employee) – Austin, TX – January 15, 2017
The Four Seasons is an outstanding hotel company to work for. The employees and management team are exceptionally knowledgeable and very passionate about their job. During my Internship I learned a lot about the Catering, Sales, Marketing, and Banquets departments.
Bartender (Current Employee) – Los Angeles, CA – March 15, 2017
Long term amazing company to work for. They take care of the full time employee's, make sure you have a future with them, offer transfers and offer amazing benefit to full time and part time employee's.
Flexibility, Long term Staffs.
For those that want in and out quick easy money, this is not the place for you. It's more about dedication and loyalty.
Server (Current Employee) – Austin, TX – January 27, 2017
Great at creating a cohesive team that comes together and always has your back to accomplish the impossible. Management could be better trained to their positions, listen to line employees requests and often lack the focus and get in the way of making this company great.
The culture of this hotel is great and everyone I worked with was amazing. Very difficult to be regonized or promoted within.
Engineering Administrative Assistant (Former Employee) – Las Vegas, NV – November 20, 2016
Analyzing and reviewing reports, employee briefings for job assignment and addressing problems or concerns. Managed department and capital budgets, made cost effective assignment decisions. Responsible for getting things done by planning and organizing. Focus on tasks which have deadlines. I like to work with my staff and other department employees, listen and resolve any disputes. We didn't have enough staff to get everything done and was postponing the less important tasks. The coworkers worked fast and we manage to keep everything running smoothly. Working with my staff.
It was a great experience working at Four Seasons Atlanta
Lead Houseman (Former Employee) – Atlanta, GA – January 12, 2017
A great company to work for Management , one of the best in the city.. The management maintains best customer service experience and a conducive work environment. Benefits one of the best within competition. Always thrive for the best and threats employees with dignity and respect.
Pool Attendant/Hostess (Former Employee) – Las Vegas, NV – March 16, 2017
The staff was fun to work with, management was on top of it. The pool was well organized and everyone had great communication. The pool area was extremely hot during the summer months as the windows from Mandalay bay would beam right down onto our pool.
Guest Relations Officer Seattle, WA (Former Employee) – Seattle, WA – January 26, 2017
Great place to stay-- not a great place to work. Terrible manager and threatening work environment. Just say yes and keep your head down if you're into that. Rated best spot in the nation but even the view is behind a gross electrical plant and everyone that stays here is miserable.
Group Sales Manager (Former Employee) – San Francisco, CA – October 17, 2016
My market was East Coast and London. I past all revenue goals by 106% my first year with the company. Offering our clients Five Star service. I worked closely with the World Wide Sales Office to close business and to cultivate new client relationships.
Selling the Number one hotel in San Francisco with a great chain of hotels
Work balance life. To achieve the revenue goals it required me to work 50 to 60 hours a week.
Linen Runner (Former Employee) – St. Louis, MO – October 14, 2016
This job was horrible! I was there for about 4 or 5 months and when the houskeeping director left it all went down hill. The management treat linen runners bad. You will be the only linen runner and they will work you like none other. You will have to do 9 floors on each side by yourself. All the sheets and towels. You work by your self and they force you to do over time if you cant finish everything
Waiter/Cashier (Current Employee) – Jumira beach – January 9, 2017
1- responsible for offering guests of the restaurant an enjoyable,expert served beverage and food experience. 2-responsible for setting up tables,serving food and beverage to guests and clearing/cleaning tables. 3-offering wine and beverage comparing with food.
My typical work day was coming in doing inventory, emptying karts to put clean laundry on floors, cleaning up my work station, and sorting laundry in back room. I learned that being on time is a major part in moving up in this company, and keeping a positive attitude is a must in hospitality, along with any other job. Also being the first female in my position at this company made me much stronger, open minded, and able to take criticism. The management were very nice and accommodating to any problems or needs. I worked around a lot of different ethnicity and races so I have a good understanding of adapting to different cultures and people. The hardest Part of this job was moving karts to loading dock by myself, some days I had a male working along side me. The most enjoyable part was interacting with my peers.