Not supportive of staff when it comes to development.
Operator (Former Employee) – New York, NY – April 5, 2017
Great name to have on your resume. The property I worked for is fairly new, the focus was that the staff provide 5 star service but over worked their employees and harshly disciplined staff when minor mistakes were made. The lack of support from the managers to better employees is disappointing. The pay was disrespectful, but I assume the hotel knew the Union was going to come and represent the staff so they took advantage of paying close to nothing while they could. The room discount program was hard to get, unlike other hotel brands (Marriott, Starwood, Hilton). Maybe a better company to work for in 5+ years, but not now.
The free lunch was bad 4 days out of a 5 day work week