Accounts Receivable Coordinator (Former Employee) – Santa Clarita, CA – November 25, 2017
Great company to work for, shift is spent mostly in front of computer working with Microsoft word disputing charges , balancing books and making calls for collection agencies. Managers are very friendly and willing to help you to get the job done !
Rental Sales Agent (Former Employee) – Phoenix, AZ – August 29, 2017
I was the only single mother that worked at the desk. I had issues with a couple of the supervisors because I felt like I was being treated differently because I was a woman and a single parent. The GM is great though. The other supervisors were very disrespectful to me on a regular basis. I loved my job but I couldn't work with the supervisors anymore.
Operations Manager (Former Employee) – San Francisco, CA – August 3, 2017
This company is a joke, the key people have no idea how to run a business, they are shady in their financials and they do a lot of funny business. when i spoke up and raised the flag, they got rid of me.
Car Rental Agent (Former Employee) – Myrtle Beach, SC – May 26, 2017
The job culture I would say was excellent. The communication was open, however it was not necessarily resolved. The growth was extremely difficult due to the suppression of the mother company and 2rd runner up to the top. I helped Fox Rent A Car to become 2nd runner and even 1st for a short time.Moving up in the company was challenging. Eventually Fox Rent A Car in Myrtle Beach, SC closed down due to weak management.
Greeter (Former Employee) – Los Angeles, CA – May 24, 2017
retuned rental veh greet international customer, learn about veh park make models, management was pretty ok a lot of favoritism, get the veh out the way make continue to make room, and got to work out side best thing ever
arrive to work at :am start preparing the day for my coworkers and Managers a like as I am the first to arrive. Manager comes in does his report communicate to the entire team... Overnight team leaves morning team begin to arrive,,, Great rapport, if its busy its good morning and a brief briefing and on to work if not its a nice chatter of what happen yesterday in terms of number family significant other... Managers come out if its busy helps if the need is there and a great help to us is just commuicationg withe guest especially if its busy keeps them calm... The hardest part of my job is to disappoint a customer and tell them we do not have what they reserved...the mosyt enjoyable part is to exceed the customers expectations
none now before it was staffing and they have rectified that
Operations Manager (Former Employee) – Turks and Caicos Island BWI – April 12, 2017
Great company, very supportive team, has a huge potential to make the company even bigger. Needs to look deeper / properly on future franchisee's background to ensure high quality service and it will carry the Fox Rent a Car's standard
ready line agent (Current Employee) – Miami, FL 33142 – April 12, 2017
Fox Rent A Car is a challenging position that can be a place difficult business. At fox rent a car i have learned how to make a customer driving exp be the best exp they can possibly acquire from a car rental company also be organized and very fast paced.
Learned to work in a team environment, conduct professional client relations for revenue growth. Management was a team effort to make sure each customer satisfaction and needs were and continued to be meet in a timely professional manner.
Car Rental Sales Agent (Former Employee) – Costa Mesa, CA – March 1, 2017
It was okay, the workers are good folks, the management does not care about the workers or the customers. Integrity is lacking. They would overbook reservations and then the customers would come into the office and learn that there were no cars to rent because we were sold out.
As a result, we had to deal with a lot of very angry customers. It's a crazy business!
Rental Agent (Former Employee) – San Diego, CA 92101 – February 28, 2017
A typical day would consist of reliving previous shift, checking which reservations for car rentals needed to be met each day. Making sure our fleet would be enough to fill daily rentals. I would have to greet each customer, qualify each rental, determine what insurance plans where right and up sell each extremities such as upgradable car classes, insurance packages, pre paid gas, etc. As a rental agent I would go over company polices and procedures, accept payment and deposits and close each contract. I learned to treat each customer with respect and adjust to each clients different types of personalities. I learned to work in a team environment, conduct professional client relations for revenue growth. Management was a team effort to make sure each customer satisfaction and needs were and continued to be meet in a timely professional manner.
customer friendly, great team environment, work schedule flexibility
many times over booked rentals with not enough supply of rentals.