I&C and Electrical Maintenance Specialist (Former Employee) – Florida City, FL – May 31, 2017
- Daily work consisted of a morning briefing of all planned jobs for the day and how they would be executed safely with minimal impact to production. - I learned how to better my communications skills and time management. - Management treated all employees with respect and valued the efforts put forward by each team member. - Culture was based around the concept of safety over production. No job was to important to not understand all the safety implications even with the smallest and routine jobs. It was also a culture of "I am my brothers and sisters keepers". - The environment constantly changing. I could be working on one project and then shifted to another project deemed higher priority at any time. - When the team pulled together to make the impossible, possible.
Benefits were great. The team felt like a family.
Workloads and deadlines could be overwhelming at times.
Customer Care Representative I (Current Employee) – Miami, FL – August 23, 2016
A regular day consists of talking to customer and answering all of their inquiries. The hardest part about this is when customers are upset at the company but take it out on you. The most enjoyable part is being able to help people.
Pros Benefits and it's good to have in your resume. Relaxing environment besides Sales & Customer Service where you can get very busy.
Cons Get promoted it's complicated. It's unfair and frequently you see not qualified people getting promoted, just because they know someone, not because their qualifications. Some people work there for 10/20 or more years and if you got in their grace, you may have a shot.
Advice to Management Look careful for complaints. Have a career path program in place and keep the good employees, instead just abandon them until they go somewhere else.
Great company to work for, leaders in the Florida Energy market, thousands of employees, multiple locations. Plenty room for growth consistently promotes career growth within, work life balance, wellness and employee engagement.
Meter Man B (Current Employee) – Miami- Dade County – January 27, 2015
excellent company to work for, staff, co-works, and even the management are great. i would refer anyone whose seeking a better career to challenge themselves and start a new one, buy joining the best company in Florida to work for. Start today and join the team, see you soon
Operations Supervisor over Maintenance and Refuel (Former Employee) – Fort Pierce, and Turkey Point Nuclear Power Plants – January 21, 2015
The in ability of this Power Company to Keep its Key Maintenance Personnel ( inside bickering and Misuse of power ) has deteriorated the planning ability so badly the Company can not Properly develop a schedule that will allow the Maintenance Management Team to follow the Schedule Plan, and they ultimately fall back to a Stick and Ball form of schedule where Chaos runs rampant, then point fingers at everyone else involved to level a blame elsewhere.It turns out to be a very Stressful Venue. The most enjoyable part of the job is when team gets to Close the Containment Access Door, when the Refuel is complete, and all tools are removed.
Generalist (Current Employee) – West Palm Beach, FL – December 28, 2014
I usually worked typically shift 9 to 5 Monday thru Friday. I went in got on the phones and began to assist customers with billing concerns about their accounts. I liked my co-workers. We got along very well and we were always willing to help each other as needed. The hardest part of my job is not being able to say yes to the customer for certain request because it was only considered internal information. The most enjoyable part of my job is when a customer is satisfied and I was able to answer all of their questions.
Customer Service Representative (Former Employee) – Miami, FL – July 6, 2014
I was working in a call center environment but my excellent customer service skills didn't transfer to strictly being on the phone. I greatly appreciated getting a chance to working in FPL call center environment.